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Kolkata RPO Complaints & Reviews

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1.9
Updated: Jun 1, 2023
Complaints 32
Resolved
12
Unresolved
20
So far, so good. Kolkata RPO is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kolkata RPO will keep up the work and continue to help more customers with their concerns even better 🤝
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Kolkata RPO reviews & complaints(32)

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A
Aja Shankar
from Kolkata, West Bengal
Jun 1, 2023
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It’s been one month since my application was submitted for issue of my new born passport. The application was under review with policy department of Kolkata RPO as the father of the child is holding Nepali passport and mother is having Indian passport. I ( mother) have visited RPO twice to follow up and no extra document was being asked except for a declaration signed by the father. But it’s been more than a month that the passport is still not issued.
I fail to understand the reason for delay inspite of everything been cleared. Please help me as I urgently need to travel with my new born.
Kolkata RPO customer support has been notified about the posted complaint.
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    R
    Roy_Debarun
    from Kolkata, West Bengal
    May 26, 2023
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    Non-receipt of my NORI (No Objection to return to India) application

    I have sent my NORI application from USA on May 13, 2023, with USPS tracking number EH[protected]US that shows my documents are returned by your office twice on May 22 and May 25, 2023. The similar documents I have sent to Home and Hills Affairs department (Nabanna, WB govt) and was received without any issue. In MHRD online portal it is clearly mentioned that my documents need to be sent in these two offices (of my home state) to obtain the...
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    C
    Charu y
    May 23, 2023
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    Address: Kolkata air foreign RLO building kolkata

    My parcel is long held at Kolkata RLO air foreign building since 10/04/2023 till date remarked as Retained by border security/agent for U... What is it and how long shall it take or is it missing...?
    +1 photos
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      A
      Avii22
      Sep 29, 2022
      Resolved
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      Resolved

      Pcc application

      Address: rpo ( kolkata )

      Hi my name is abhinash tamang i am from darjeelimg ( west bengal )
      actualy i have having issues of my pcc application which i have alredy completed my police verication and complete my pcc files but still now my status is on hold at rpo and my status is still under review in regional passport office i dont know wat is the problem ao kindly pls solve my problems about my pcc application...
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      P
      pushpendarsingh
      Aug 12, 2022
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      Delay in issuing passport

      Address: Kolkata

      I had submitted my passport application on 15/07/22
      Appointment at psk Port Blair on 18/07/22
      Police verification at CID office Aberdeen bazaar on 21/07/22
      Police verification at PS pahargoan on 24/07/22
      Inspite of all this my online application status says police verification request sent .
      On inquiring the police station it says they have already verified.
      3 weeks have passed and there has been...
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      Sohel7866
      from Kolkata, West Bengal
      Jul 3, 2022
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      Address: More Gram Post more gram Thana Sagar digit West Bengal 742226
      Website: Passport Seva

      My name is sohel Amanullah Khan one month se SP office spinning dikha raha hai police verification ke liye koi call Nahin Aaye please Sar reply my file number CA01C[protected] date of birth 15/08/1995 1 month ho chuka hai police verification ke liye phone Nahin Aaya SP office pending dikha raha hai please sir reply
      +1 photos
      Kolkata RPO customer support has been notified about the posted complaint.
      Jul 03, 2022
      Updated by Sohel7866       One month ho chuka hai police verification call Nahin Aaya one month SP office pending dikha raha hai please reply

      Jul 03, 2022
      Updated by Sohel7866       SP office pending 1 month ho chuka hai please reply police verification no call aaya hai
      Jul 03, 2022
      Updated by Sohel7866       1 month Ho Gaya sir police verification call Nahin Aaya 1 manth se SP office pending dikha raha hai please Sar reply
      Jul 03, 2022
      Updated by Sohel7866       May Maina 31 Tarik 2022 passport apply kiya tha ab tak police verification Nahin Hua Nahin call aaya please Sar reply status SP office pending dikha raha hai 1 month ho chuka hai police verification Nahin Hua call Nahin Aaya
      Jul 03, 2022
      Updated by Sohel7866       Please sir reply
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        A
        anishakolkata
        from Kolkata, West Bengal
        Apr 12, 2022
        Mar 17, 2025
        This thread was updated on Mar 17, 2025
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        Address: Kolkata

        I am very mindful of my beauty. I am proudly known as one of the best independent Modeling Services. I can make all your dreams come true overnight. And I love spending time together with the sexiest men who love hard core orgasms.
        Kolkata RPO customer support has been notified about the posted complaint.
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          H
          Hasib Alam
          May 7, 2021
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          Address: Pirbaharam Road. Po-Natunganj.Burdwan

          I have applied for reissue for new passport in place of old passport no -p0327648 for my son zaid idris dated 19/02/2021 but unfortunately yet pending.Please see the above matter.
          Name- zais idris.D.O.B-21/12/2009.File no-ca01c[protected].Receipt no.-calf[protected]
          +1 photos
          Kolkata RPO customer support has been notified about the posted complaint.
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            S
            Shan93
            Dec 24, 2020
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            Respected Officer,
            My complain is against the current DIB of Nimta Police Station named Shayamal Ghosh.
            At first I want to say that I have applied for a renewal passport and not a new one.
            Even after submitting all my relevant documents
            Xerox he is saying that all my documents are wrong and he has given me adverse report twice that my current address is wrong and today I got a objection mail saying that I have not submitted any documents.
            I just wanted to know what kind of joke it is??
            I have done this police verification many times in Nimta Police Station but never seen any ill-mannered dib like Shayamal Ghosh
            It's my earnest request please see forward to my complain.
            Thanking you,
            Shantanu Das
            Kolkata RPO customer support has been notified about the posted complaint.
            View replies
            We went to nimta thana, and Mr ghosh demanding 3k for passport, why should I pay. Need help in this matter. What to do.
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              A
              anil08740
              Oct 16, 2020
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              Address: Kolkata airport post transit mail office

              My registered article of number RW[protected]IN still not delivered from kolkatta airport post transit mail office. Showing pending at above mentioned post office. It is required to deliver on pin 744102 at jcda office portblair haddo. It was dispatched on 26 aug 2020 from haldia pin 721606. Please its urgent.
              Kolkata RPO customer support has been notified about the posted complaint.
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                P
                Partha.sarathy
                from Mumbai, Maharashtra
                Nov 13, 2019
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                Address: Jigani, Bangalore Urban, Karnataka, 560105
                Website: partha,[email protected]

                I have order for a hand machine driller from china, from china the product got dispatched through india post on 29th oct 2019 and reached india by 1st week of nov 2019.

                The item was received by india post and now it is stuck in kolkata foreign lcao, they haven't done the dispatch yet for past two weeks. I am deliberately waiting to receive the product after doing after making payment for the same.

                Kindly help me in getting my product at the earliest.
                Kolkata RPO customer support has been notified about the posted complaint.
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                  A
                  Anavivab Kar
                  from Kolkata, West Bengal
                  Nov 11, 2019
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                  My name is mr. Anavivab kar and am from dumdum cantonment, kolkata. My police verification was done in the month of august and after that my passport is their in rpo office but till now also i didn’t get any message of getting my passport, it’s 3 months right now, so i would like to get my passport as soon as possible and even want to get notified by them.
                  Kolkata RPO customer support has been notified about the posted complaint.
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                  My order from aliexpress has been stuck between Kolkata LCAO and Guwahati RMS since 04th of January 2020. It has been a month now and there is no further update. My package tracking No is RB[protected]SG. Please kindly look into it and send me my package as soon as possible.

                  delay of passport - Comment #3652238 - Image #0
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                    S
                    Swarnavo Dutta
                    from Kolkata, West Bengal
                    Oct 30, 2019
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                    Address: Kolkata, West Bengal, 700082

                    I am not permitted to give my address over here. During kali puja, there are visarjans that's okay. But the visarjans go on for about 3 am in the night and the noise is too much for anyone to fall asleep. If no action is taken i'll have to appeal to a different body. Police vans and policemen are present here, but no one seems to know why. They observe as illegal fireworks are burnt and they observe as noise is created after midnight. This casuality of the police department is phenomenal.
                    Kolkata RPO customer support has been notified about the posted complaint.
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                      J
                      JI Soo Pawash
                      from Mumbai, Maharashtra
                      Sep 6, 2019
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                      Address: Jholung Bazar Paten godak khasmahal, Kolkata, West Bengal

                      I applied the pcc on 21/06/2019.. Bt i didn't get pcc till yet my pcc police verification is done they forward my file number to regional passport office bt no updates from kolkata regional passport office.. I trying to call kolkata passport office bt phn is not connecting... My name is pawash thakuri
                      From jholung bazar paten godak khasmal
                      Pcc file number ca[protected]
                      Kolkata RPO customer support has been notified about the posted complaint.
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                        R
                        rmeshani
                        from Delhi, Delhi
                        Aug 27, 2019
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                        Address: 721657

                        My husband- Rahul Paul, File No- CA01C[protected]; My son- Riaan Paul(minor), File No- CA01C[protected]; and myself- Eshani Paul, File No- CA01C[protected]. We three have applied for passport on 14 August 2019, on 21 August 2019 we got mail that our application has been forwarded for police verification, but we are regularly in contact with our that but it has not reached till date. Today when I called customer care, they said it's still in your office. Kindly forward it fast as we have a trip on 11 September 2019 and the tickets are also booked. Please speed up the process.
                        As it's an medical emergency.
                        Kolkata RPO customer support has been notified about the posted complaint.
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                          N
                          Ngampu Kilong
                          from Mumbai, Maharashtra
                          Aug 9, 2019
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                          Sir my parcel has been shipped from Singapore on 24 july 2019 and receive
                          kolkata airport shorting office at date 25 july 2019 at around 12:32;48. The parcel is suck at kolkata air foreign rlo building dt 31 july 2019 at 14:48:21. Please do some action to release my parcel. I try more than 7 number but either not attending or some one give one another number. Most of all number not reachable or transfer to other... My name Ngampu Kilong
                          +3 photos
                          Kolkata RPO customer support has been notified about the posted complaint.
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                            I
                            Indrajit Chatterjee.
                            from Siliguri, West Bengal
                            Jul 9, 2019
                            Resolved
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                            Resolved

                            Address: Indrajit Chatterjee, Napitpara purulia municipality ward No 17 P. O. NamoPara Dist Purulia West Bengal pin 723103 phone number 7602966200 E mail ID [email protected], Purulia, West Bengal, 723103

                            My file no ca01c[protected] dtd.. 10/6/19 which has been received in your office on 13/06/19 still pending at your ends. No status were found in system when log in. The passport is urgently needed to me for attending usa to meet my daughter who at present md (Gym) in usa for studying. Please look into the matter and resoloved early steps in this regard please.
                            Jul 9, 2019
                            Complaint marked as Resolved 
                            Indrajit Chatterjee Mona No. 7602966200 Email [email protected]
                            Kolkata RPO customer support has been notified about the posted complaint.
                            Jul 09, 2019
                            Updated by Indrajit Chatterjee.                             Non receive of new fresh passport my file no. CA01C[protected]
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                              A
                              ARNAB BARUI
                              from Raiganj, West Bengal
                              May 16, 2019
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                              Address: Bolpur, Birbhum, West Bengal, 731235

                              My self arnab barui. From santiniketan, bolpur.
                              Last 2 moths i am out of station. For that reason i will not collect my pasport.
                              But right now i am in my house.
                              For collect the passport i am going 2 days ago in kolkata regional passport office and i will explain my problem.
                              But they say at first u collect the letter from your nearest post office after that you send me the letter by mail. But when i ask my nearest post office they say they will send the letter since 20 days ago.
                              From my house 150 km distance of rpo.
                              For that readon not possible to go repeatedly.
                              Kolkata RPO customer support has been notified about the posted complaint.
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                                N
                                niva.ghosh2017
                                from Barddhaman, West Bengal
                                Dec 4, 2018
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                                Address: Kolkata, West Bengal, 700050

                                Dear sir / madam,
                                Today morning at 10.15 a. M. I am going to anandapur for my passport renewal purpose, where i request to tcs representative to change my address which is wrongly typing mistake in online renewal form but they told i have to go at rpo for changing of my address correction. So, kindly give me a appoinment.
                                Thanks & regards
                                Niva ghosh
                                Kolkata RPO customer support has been notified about the posted complaint.
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                                  P
                                  Phani Gosala
                                  from Durgapur, West Bengal
                                  Nov 22, 2018
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                                  Address: Chandrapur, Maharashtra, 713209

                                  File no: ca01c[protected], name: gosala p b sarma,
                                  I have applied for passport on 11th october 2018 in asansol, and also completed my police verification 1 week before that is 9th november.
                                  Its been 1 and half months since i applied for passport and 1 week since police verification is done, i require passport urgently. So please kindly i rewuest you to dispatch it immediately, thank you sir...
                                  Kolkata RPO customer support has been notified about the posted complaint.
                                  Nov 23, 2018
                                  Updated by Phani Gosala                                   I am a student of NIT Durgapur, and am going to an International conference in December. so, please try to dispatch my passport as it's been already 45 days.
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