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Kolkata RPO Complaints & Reviews

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Updated: Jun 1, 2023
Complaints 32
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12
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20
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Kolkata RPO reviews & complaints page 2

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N
Niamatullah
from Gobardanga, West Bengal
Nov 21, 2018
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Address: Kolkata, West Bengal
Website: portal2.passportindia.gov.in/AppOnlineProject/rpo/rpoPages/rpoKolkata/kolkataRPO.html

Hi,
I mohammad hasanur jaman (File no - ca[protected] applied for re-issuance of my passport on 28th feb, 18 (8
Month & 24 days or 266 days) but still pending as re-issuance done to a wrong person with the same name and from my village and the issuer has done this intentionally.
Now i am suffering...! Rpo team has not sorted this out yet neither they have taken any action against the cheater nor they have recovered the passport.
But they are punishing me by not issuing my passport.
Visited twice in rpo office and submitted all the require documents and followed up them through email for more than 10 times but asked me again for clarification.
Why i have to suffer for some one who has cheated on my name, why you don't take any action against those person, how dare some one can do this? How this has been gone to wrong hand. Please verify and take action and do the needful on priority.

My passport is very urgent for which i have been suffering from past 9 months...! Plz understand.

With regards,
Mohammad hasanur jaman
Sep 11, 2019
Complaint marked as Resolved 
they had issued the passport after that
Kolkata RPO customer support has been notified about the posted complaint.
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    A
    Awadhassam
    from Mumbai, Maharashtra
    Oct 29, 2018
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    Address: Kolkata, West Bengal

    Hi,
    This is to bring your kind attention that in you regional passport office kolkata, the counter open was only one against a gathering of 100+.

    Everybody has got a appointment time and when reached on time, the queue standing was of batch 1 against an appointment of batch 6. What a poor management of work in your office.

    Public is becoming fool when they qrecreaching your office and the time taken will be 3 hours more than what time appointment was given. Pls understand every body's time is important and precious and rpo is playing with public's time.

    Not at all appreciable your deed is.
    Kolkata RPO customer support has been notified about the posted complaint.
    I have to apply for visa for my child and myself.but passort is still not dispatched.it has already been printed.File No. CA[protected] .please can you make it fast.
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      D
      dipakkundu
      from Haldia, West Bengal
      Oct 25, 2018
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      Respected sir,

      I have submitted my passport application on 09.08.2018 at asansol. My self dipak kundu from p. O. - jhantipahari, dist - bankura. 722137.

      There has not been any police verification in my address.

      Sir, it is my humble request to look into this matter and find a solution. Details are provided below.

      Dipak kundu
      P. H.- [protected]
      Dob - 12.04.1976
      Application reference no. - 18-[protected]
      File no. - ca01c[protected]
      Receipt / reference no - cpj1522798

      Jhantipahari, bankura. Thanking you
      Yours faithfully
      Dipak kundu
      25/10/2018
      Kolkata RPO customer support has been notified about the posted complaint.
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        G
        ganti pradeep
        from Kolkata, West Bengal
        Jul 11, 2018
        Resolved
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        Address: Kolkata, West Bengal, 700008

        File CA[protected]
        SCN[protected]

        SCN INW/16144381/18
        Neither pass port is received nor any given a ring on my cell no [protected] or [protected] or [protected]
        Found lethargy in given the location of my newly renewed pasport
        Regd complaint in grievance cell, RTI . visited RPO, kolkata and refused to give details . Approached GPO to see dispatch details. Available 24 hrs at home for the past three months but undelivered so far
        As a govt employee of RPo, please give response what next to do to get my Pass port as I have to go to Australia to see my son by Jun 18 but missed.

        Smt Ganti Sasnthi Jyothi
        Nov 30, 2018
        Complaint marked as Resolved 
        Kolkata RPO customer support has been notified about the posted complaint.
        Verified Support
        Oct 29, 2018
        Kolkata RPO Customer Care's response
        Passport has been issued by this office as well as police verification report has been submitted as clear by local police authority.
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          A
          AkhilGupta85
          from Kolkata, West Bengal
          Apr 25, 2018
          Resolved
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          Address: Kolkata, West Bengal, 700007

          After submitting my aadhar as my residential proof, my local police station has given adverse police verification report against me giving the reason that i do not stay at that address. My application reference number is 17-[protected]. Now at rpo kolkata, they are asking me to cancel the application and apply again. Also they do not listen to what the person is saying. More than that they are not even looking at the document (Adhaar). If any person is harassed so much than why one will spend rs.2000 for making a passport?? If they cannot give passport to me even after submitting proper documents.. Then they should refund my hard earned money to me.
          I have attached a copy of my aadhar as my residential proof.
          +1 photos
          Nov 30, 2018
          Complaint marked as Resolved 
          Kolkata RPO customer support has been notified about the posted complaint.
          Verified Support
          Oct 29, 2018
          Kolkata RPO Customer Care's response
          Provide your file number please
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            P
            pintu01
            from Kolkata, West Bengal
            Mar 20, 2018
            Resolved
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            Address: Kolkata, West Bengal

            Hello Sir This is Rabish Adhikary, applied for renewal of my passport on feb 16th 2018 from Krishnanagar.But it is now more than a month I have Not received my passport yet. But As far I know for renewal of passport it should be taking more than 15 days time.
            I am about to go out of India end of this month, but since I have not received it yet it might go cancell.
            I have enquired with the passport Seva customer care but they are not bother to reply.
            Please help.
            My Old passport No-G7470726
            File No For New Passport-CA01C[protected]

            Date of Application-16TH Feb 2018
            Nov 30, 2018
            Complaint marked as Resolved 
            Kolkata RPO customer support has been notified about the posted complaint.
            Verified Support
            Oct 29, 2018
            Kolkata RPO Customer Care's response
            passport has been issued on no-PV i.e. police verification is no longer required.
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              S
              suvankar90
              May 17, 2017
              Resolved
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              Address: Kolkata, West Bengal, 700061
              Website: kolkatatrafficpolice.net

              Hi,

              From past few days I have been receiving messages regarding without helmet driving at Bansdroni Xing Sarani NSC Bose Road. Whereas I have never been in Bansdroni in my whole life. Also at the time when the case was registered I was nowhere near my vehicle and it was parked safely in my garage.
              Probably some other vehicle is running using a duplicate number plate or Police is fining without checking the vehicle registration number properly.
              This is ridiculous and I am tensed. Two times my vehicle has been prosecuted for a false case.
              Please help me regarding this issue.
              Nov 30, 2018
              Complaint marked as Resolved 
              Kolkata RPO customer support has been notified about the posted complaint.
              Verified Support
              Oct 29, 2018
              Kolkata RPO Customer Care's response
              This is not pertaining in our work jurisdiction.
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                Y
                ygoenka
                from Bhubaneshwar, Odisha
                Jul 8, 2014
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                Address: Kolkata, West Bengal

                file no CAO1W[protected].
                application for passport made on 20/12/2012.this is third time renewal.
                complant lodged with ministry of external affairs also wide registration no MEAPD/E/2014/02633 ON 02/06/2014.
                till date no action taken

                regards
                Y.Goenka
                [protected]@yahoo.co.in
                [protected]
                Nov 30, 2018
                Complaint marked as Resolved 
                Kolkata RPO customer support has been notified about the posted complaint.
                Verified Support
                Oct 29, 2018
                Kolkata RPO Customer Care's response
                Passport has already been issued by this office as well as police verification report has been submitted as clear by local police authority.
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                  S
                  SamratKar
                  from Mumbai, Maharashtra
                  Oct 6, 2013
                  Resolved
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                  Address: Kolkata, West Bengal

                  Dear Sir/ Madam, I am Samrat Kar and I am writing to complain about the delayed delivery of my passport whose file reference number is CA[protected]. Date of Birth 02/12/1983. I applied for the passport at Kolkata Regional passport office on 31st October 2012. All the mandatory process like police verification has completed on 28th Dec 2012 but i did not receive my passport since then. Even the online status shows that the “Pending for physical police verification at your respective Thana under Additional SP Office, District South 24 Parganas”. I have also met with verification Officer of local Police Thana for inquiry, they said that they had dispatched the manual documents to the passport office for further process under Memo no: 10552/12 dated:[protected]. But still now I have not received my passport. I request you to treat my compliant as urgent and solve it as soon as it can be. Thank you in advance for the support. My email id: samrat.[protected]@hotmail.com
                  Nov 30, 2018
                  Complaint marked as Resolved 
                  Kolkata RPO customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 29, 2018
                  Kolkata RPO Customer Care's response
                  Passport has already been issued by this office as well as police verification report has been submitted as clear by concerned police authority.
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                    P
                    prodyut Sarkar
                    from Mumbai, Maharashtra
                    Jun 23, 2012
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                    Address: Hooghly, West Bengal

                    My mother-in-law applied for renewal of her passport which was expired
                    few years back .Now, It is going to complete almost 9 months and still
                    she is crying and counting every day with a hope that she will be able
                    to see her 80 years old mother, who fighting with the death every
                    minute .3 months before status was showing as ' Police Report is incomplete
                    and the case is being examined ' . But it has been checked with the
                    Mogra , Hooghly ( where she resides) police station and they have
                    confirmed that all formalities from their side have been completed.
                    Police verification was done on 26th Nov'2011.After making an official complaint to Assistant Passport Officer (Public Grievances) things moved a little, and they asked to submit P.P. forms along with Photographs for re-verification" . Accordingly forms and photographs re-submitted on[protected]. But till date there is no movement.

                    File Reference No: CAL-A[protected] of Name: SANDHYA DUTTA , DOB:[protected]
                    Nov 30, 2018
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 29, 2018
                    Kolkata RPO Customer Care's response
                    Passport application has already been closed by this office. You are requested to submit a passport application again for getting passport.

                    Kolkata RPO — passport not received - from jan 2010

                    I don't know it will help me to write my problems here and will get solution. in 28th jan 2010 I have submited my application in Rpo Kolkata. File NO- A007226 - now its been almost 7 months and not received any response from there. Amd don't have any deadlines when it will be completed or not.
                    If you really can't help - I think we should stop writting our problems here.
                    I think its not usefull>>>>
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                      Pranesh Kumar Roy
                      from Khandwa, Madhya Pradesh
                      May 1, 2010
                      Resolved
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                      Address: West Bengal

                      Sir,
                      Status of our Passport on rpo kolkata's site under reference
                      file no. A058924 and A058941 dated 5th August 2009, which states as under:
                      "Please submit P.P. forms alongwith Photographs for re-verification".
                      We have informed that we have already submitted the required document (fresh Personal Particulars Form alongwith photographs) on 22.01.2010 in duplicate at counter no.12 of rpo kolkata's office,
                      we also wish to inform that the police enquiry has been carried-out at respective places,
                      We have requested several times rpo kolkata to inform if these documents are again needed to be submitted, however there is no response from them. We also wish to know the latest status as the message displayed on their site is very old.
                      May I request you to kindly help me in knowing the latest status.
                      Thanking you,
                      --
                      P K ROY,
                      Manju Roy,
                      AL-59, Sector II, Salt Lake City, Kolkata -700091
                      (M) [protected]
                      Nov 30, 2018
                      Complaint marked as Resolved 
                      Oct 27, 2016
                      sante's response
                      Why are you asking toomuch. Just let us know how to get passport application form please.
                      thankyou
                      Oct 27, 2016
                      sante's response
                      same as above
                      Oct 27, 2016
                      sante's response
                      same as above
                      Verified Support
                      Oct 29, 2018
                      Kolkata RPO Customer Care's response
                      Passport has already been issued for both applications.
                      Dear Sir
                      how to get online passport form in india. it is coming for foreign countries only. Why in india is not getting.? Can you tell us ? Can you make easier for common people please? India is not develop country. All people are not rich . most people are poor. We dont have computer and internet at home.may be 10% people have.
                      thank you
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                        S
                        Shovan Biswas
                        from Bengaluru, Karnataka
                        Jun 11, 2009
                        Resolved
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                        Respected Sir,
                        I have submitted my passport application at "District Passport Collection Centre-Nadia" West Bengal.This Centre is in the Distric Magistrate Office.I Sumitted the application on 19th Jan. 2009.My name is " Shovan Biswas". My Father's name is"Sunil Chandra Biswas".Address "Vill- Jashra, Post Office- Chakdaha, Police Station-Chakdaha, Dist.-Nadia, West Bengal.The application REG_SLNO: 6990 and Receipt No. 117979. The Draft No. 994178 which is drawn from SBI Krishnagar on 14th Jan. 2009 payable at RPO, KOLKATA.17th Jan. 2009, my police verification was over.I don't have my passport file no. yet. The file no. didn't give me from the office yet.And the passport is not received by post till now.I want my passport immediately.

                        Please sir post my passport as soon as possible.If possible then please before 25 June 2009.It's very urgent.
                        Nov 30, 2018
                        Complaint marked as Resolved 
                        Verified Support
                        Oct 29, 2018
                        Kolkata RPO Customer Care's response
                        Provide your file number please
                        Abar chesta koro..

                        regards
                        suitcase
                        Hello Sir,
                        I am giving my SAT on 7th may and i have not recieved my passport from renewation.i gan=ve my passpor almost a year back but i have not yet recieved.i have gone to the passport office several times but they tell me that we have not recieved the police report.
                        i went to the police and made the report and sent it to them in front of me. i am very worried about my passport.
                        i will not be able to give my career deciding exam if i dont get my passport by then. Sir, it is a humble request to look into this matter and find a solution.details are provided below.
                        Saket Toshniwal
                        File No. GUWC 000829 10 Dt.[protected]

                        saket toshniwal

                        saket.[protected]@gmail.com
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