Kolotibablo — not receiving the amount

So far i have completed about 7$ but still i did'nt receive the amount and also i am not getting any response from the officials after i mailed them. We mailed them for more than 15 days ago but we did'nt get any reply from the officials. We are losing the trust which we are having in the company. So please take the action immediately as soon as you saw this complaint.