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Konkan Railway Complaints & Reviews

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Last updated Oct 4, 2023
Complaints 155
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Konkan Railway Phone Numbers

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+91 22 2757 2017
200
65
+91 22 2758 7180
54
20
+91 22 2757 2015
31
14

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+91 22 2757 2420

Konkan Railway Website

Konkan Railway Head Office Address

Post Box No:9 Belapur Bhavan Sector-11 CBD-Belapur
Mumbai
Mumbai City District
Maharashtra
India
400614

Konkan Railway reviews & complaints page 3

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P
Pooja Belkar
from Mumbai, Maharashtra
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crowded and delay

Dear sir

I was travelling from cst to karwar by manglore exp some times like ganpti vacation time because of not having seat in second class coach passengers travells in sleeper class (Reservation) because of this it creates problem to women and childrens in reserved coach.

I request authority to increase 2nd class coach in trains like mumbai express and matsaghanda express so that more passengers can travell...
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B
bsgj
from Delhi, Delhi
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parking charges

Some peoples are charging rs.20.0 towards parking of vehicle earlier it was rs.10.0. If we ask them what facility you are providing then they ask railways. There is no proper facility like lighting, shed ect and more over we don, t know these people are authorized or unauthorized. Please look into this. Even if some body is authorized then provide proper facility for vehicle parking....
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S
sacky1980
from Mumbai, Maharashtra
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catering service

Address:Konkan bhawan

I am travelling in 11003 Dadar Sawantwadi Tutari express on 19 june 2019.
My PNR Number is [protected]
Name Sachin Gajanan Raut
A salesman named Anil was selling vadapav in train wearing a pantry uniform (photo attached). He sold me 2 vadapav for rs 25. Pav which he served were atleast 4 days old and the vada bhaji was giving a spoiled smell. Upon asking he says that Chiplun me garam tha ab Ratnagiri me fresh kaise milega....
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N
nilesh_pawar
from Mumbai, Maharashtra
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ac not working in c1 train # 11086

I am travelling from Thivim to Thane via LTT Double-decker train (11086) on 11th June'19 PNR - [protected] C1L53 and C1L54. Right from the beginning of our journey the AC in boggie C1 wasn't working. We complained to the TC who informed the technician.

When it was unbearable after a while, as we were sweating, we checked with the technician and the TC. We were informed that both the compressors in the boggie had failed and we...
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A
ajit12003
from Vada, Maharashtra
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unauthorised entry of personal in reserved coach

Address:Pannikkaparambil House, POST Arimboor, 680620

Dear sir,
Hi myself travelling in s3 coach of 22149 date of travel 28.05.2019 was unable to open my compartment door on arrival at ratnagiri station around 2330 hrs on complaint to the ticket checker on duty. He was using abusive language against the complainant rather then help to remove the unauthorised personal of the compartment. So i request you take appropriate action against concerned staff...
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M
MIRAN M. PEERZADA
from Delhi, Delhi
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grievance

I have traveled from kundapur to csmt mumbai on 10/04/2019 and my pnr was [protected] and my seat in boggy 2 was confirmed. I was waiting on platform no 1 to board the train. The train arrived but the both the doors of the compartment were locked from inside, i approached to boggy 1, that was also locked from inside. Since i am a senior citizen and suffering from heart ailments and moreover the train stops for two minutes only, l could only...
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Address:Madgaon Railway Parcel Office, 403601

Hello,
My household kit as mattress, kitchen utensils etc was loaded from ujjain station on 19/03/19 to be unloaded at Madgaon Railway station. But due to negligence of incharge there at that time on that day my luggage went to kochhivalli or somewhere nobody is giving me any assurance.
The person who cut receipt was telling me that when it will come you will be informed. And when I asked there supervisor contact no. they were...
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A
Amey Parulekar
from Mumbai, Maharashtra
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food

Address:Thane, Maharashtra

Please make sure the food which is being served is of eatable quality it was just pathetic food i had in this train biryani and puri bhaji was just tasteless i[censored] can't serve please don't serve food and waste money of customer. Speed of train is good, but only make sure this things doesnt happen it just ruin your travel. Also the ac is not working properly...
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S
Sheetal Kambli
from Savantvadi, Maharashtra
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pelting of stones at vilawade station - konkan railways. life at immense risk.

Address:Mumbai City, Maharashtra

Travelling from sawantwadi to dadar by tutari express... Train is crowded with small kids ; elderly people & ladies... People at the door has closed the door... Not allowing passengers at vilawade station to hop in... They pelted stones & broke glass windows indefinately.. Not bothered about other innocent passengers like us who have tickets... Absolutely panic situation... No safety at all... Life of fellow passengers & also of the motorman...
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D
DERIL SEQUEIRA
from Pachora, Maharashtra
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trains are not on proper time and not sufficient 2nd class coach

Address:Mumbai City, Maharashtra, 400010
Website:Www.konkanrailway.com

I was traveling from udupi to lokmanya tilak by matsyaghanda express, the problem is train is not reaching on time. I heard from other regular travelers they sais this is comman in all the trains of konkan railway.
I request konkan railway authority to maintain the trains as per mentioned schedules so that it be easy for passengers.

Some times because of not having seat in second class coach passengers travells in sleeper...
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P
Poornima Devadiga
from Mumbai, Maharashtra
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doors are blocked by general ticket passengers

Address:Thane, Maharashtra, 421201

Last year when we were catching mangalore express train from thane we had a very big problem to get inside the train. General ticket people are traveling in reservation coaches and blocking all the doors, found very difficulty in getting in.. Same we are traveling tommorow with kids and senior citizen in mangalore express. Please can you see that there is enough space for us to get in. We have our confirmed seats in s2 coach....
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C
cletus rod
from Pune, Maharashtra
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overcrowded

Address:Thane, Maharashtra, 421502
Website:Irctc

Hi
Traveling by konkan kanya 21 Dec 2018 and we are facing huge issues in sleeper compartment due to over crowd of general passengers. Old aged passengers can't got to tiolet as so many peoples are standing on the passage and some of them sitting in our seat. We doubt that we are in general compartment even having a confirmed ticket with birth in sleeper class....
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A
arulchristopher
from Mumbai, Maharashtra
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refund the amount for wrong application

Address:638401

Below Mail For your Reference sir.

I was wrongly filled the application form for this post.

And the amount also paid. This post is for civil engineering only . I am a mechanical engineering

kindly consider me and refund my money . I am not rich person . Please consider my request.

Order#
CCAvenue Reference #
Order Date

CODI[protected]
[protected]br...
+1 photos
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Address:Palakkad, Kerala

Dear sir,
We are the fellow passengers of boggy number 11 of mangala express (Train no. 12617) which left on 24th november 2018 are facing huge issues in sleeper compartment due to over crowd of general passengers. Old aged passengers can't got to tiolet as so many peoples are standing on the passage. We doubt that we are in general compartment even having a confirmed ticket with birth in sleeper class.
It's ridiculas that...
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P
Preetham28
from Mumbai, Maharashtra
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unauthorised passengers

I dont understand how come tcs are assigning tickets to unauthorised passengers. I am in matsyagandha express at present 20 nov 2018 having confirm tickets. And i have a family here claiming one of my seats and saying that tc has given them the seat. What nonsense is this why r we even paying for confirm seats.. There should be some way to contact the tcs to resolve passenger disputes.....
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S
Simee K
from Mumbai, Maharashtra
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no cleanliness at all....

Address:414641

Travelling from Sawarde to Panvel
Just wanted to complaint about cleanliness..
There are many cockroaches in ladies compartment.. Which is very unhygienic.
Request you to make a note of it and take action against it as soon as possible..

Smita Kadam.
Sawantwadi - Diva passenger.
Date : 16/10/2018
Time : 15:03 mintues...
+1 photos
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A
Ashok Modak
from Pune, Maharashtra
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delay of trains running up to madgaon

Address:Ratnagiri, Maharashtra
Website:[email protected]

I am traveling in Double Decker Mad gaon- LTT, right now and train arrives at Khed 1hour late and again stop at Veer station for another half hour to give pass to AC train running behind this Double Decker. Why we kokan staying people secondary treatment?.
More over very few train running upto Madgaon stop at Khed station.
The Authority should must act fast to regulate this total mis management or schedule of trains. Otherwise,...
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K
krsugath
from Malappuram, Kerala
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complaint about second platform

Address:Malappuram, Kerala, 679576

I travelled yesterday from tivim station to kuttippuram. My pnr was [protected]. There was no power supply there. The ramp from 1st platform to second ends to a big dip and hump without light i didn't see that dip and fell down my hand and knee broked. Now iam under treatment for that. So please take necessary steps to arrange to block from reach people to that dip. Immediately you please block the end of the ramp which leads t1o that dip...
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H
Harshad Kanade
from Mumbai, Maharashtra
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train delay : 1 hour 43 minutes

Address:Mumbai City, Maharashtra, 400055

Date : 16 september 2018

I have booking on train number 09008 thivim mmct train. This train was scheduled to arrive at rajapur road by 19.00 hours but the same is delayed by approx 2 hours. Yet waiting on platform for train. There is niether announcement of delay nor any updates.

Since this is holiday special train it is being hold up is my perception.

Who should be penalised for this delay and...
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S
sparkar98
from Kolhapur, Maharashtra
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cheated by ticket collector

Address:400067

Hi,

My parents were travelling from mandovi express (10103) on 07-sep-2018 from dadar to kankavli. The ticket pnr is [protected]. This was a confirmed ticket for 2 tier ac coach a1 with seat numbers 43 (Lower), 44 (Side upper) and 46 (Side lower). My father is a paralyzed person (Age 73) and mother is a old age lady (Age 68) and she can not climb the upper/side upper berth steps hence i hand spent money to booked the 2 tier...
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