Konkan Railway — TDR rejected by the Railway authority

I had a confirmed Tatkal ticket for the Goa Sampark Kranti train (12450) from Ratnagiri to Thivim for September 17. However, the train was over 10 hours late on that day. As a result, I filed a TDR for a refund on the same day when I came to know that the train was delayed more than 10 Hours.
Now I checked the status of TDR, which shows 'CR REPUDIATE' on the screen. This means that TDR has been rejected by the Railway authority. Therefore I request you to help me in this matter and refund me the ticket amount as soon as possible.
PNR No. [protected]