[Resolved] Koovs.com / Marble E-Retail — Worst services

rathore.sourabh

from Jabalpur, Madhya Pradesh

Address:	122015
Website:	www.koovs.com

Hello sir !

I placed about 3 times different orders from different email address in SALE495 with the name of SANJEEV RATHORE.
And like always this time also u cancel my order with your invalid reasons and its order id is - 2537262.
Now I m totally fed up with your website and your services.
Koovs really don't know how to serve its customers. U guys are not selling branded products in cheap but u r just making fool to customers. I will never recommend to anyone to go for KOOVS.COM.
Flipkart, myntra and its services are far better than you.
Thnx for serving me worst.

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Oct 21, 2016

Complaint marked as Resolved

Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2016

Koovs.com / Marble E-Retail Customer Care's response Dear Sanjeev,

Greetings from Koovs.com !

We owe you our deepest apology for the inconvenience caused. We'd like to inform that the product MAJESTIC Official Licensed Yankees Fleece Shorts has been cancelled as the product couldn't pass the quality check. Morever, we were not having any spare piece of the same so that we can provide you with the same.

We once again apologize for the inconvenience caused & further, promise to provide you high level of services in future.

Further, please feel free to contact us our customer care no[protected] or email us at ‘[protected]@koovs.com’ for more clarification or any other assistance. We will be glad to assist you.

Best Regards,
Team Koovs