[Resolved]  Koryo — bad after sales service koryo

Address:

Varanasi, Uttar Pradesh, 221010

I bought this tv yesterday from big bazaar, sigra varanasi (Ip grand).

The shopkeepers were very eager in selling me this 2014 tv model (In 2017) saying that the service is great and all, they told me that installation will be done today by an engineer. After we paid for the same, they told us that we need to request for the service, we said that it's ok and requested for the same, but no one contacted us yet. While trying to call the koryo toll free, it says that we are connecting you to service executive but after that the phone gets silent and after 20-30 seconds the call gets ended.

I tried lodging a complaint through the koryo mobile app but there was no option for this 2014 tv model in there, i even tried lodging the complain in guise of another model of almost same spec, the server threw an error at me.

If you can't cater to the customers, shut up your company, because you are not worth it.