[Resolved]  KORYO ELECTRONICS — No after sales Service and Resolving issues

Hi All, I had purchased a Koryo AC 1.5 Ton about 4 years back, and about a month ago the Compressor was damaged, We called the service guys for the repair, and they took the compressor saying its in warranty but some other parts will also be changed which are not under warranty (not sure which parts). The complain was registered on 10th May 2015 with complain number 532627 with a hope that this complain will be resolved within next 1 week, but now its been almost 20 Days we don't have any response from them. While calling customer care daily there is only one feedback that we will get back to you in next two hours, after continuous efforts of calling we are not getting any suitable solution. Please help me with this, I don't have any other option than raising this issue on consumer complaints and Social Media. Expecting a proper help Thanks Sumit kaila