Koryo — Jeeves service complaint

I purchased 1 koryo electric kettle from GIP noida big bazar on 7th dec, 2020 my registered mobile number is [protected]. That kettle stopped working 2 days ago then i contacted koryo brand they told me to visit jeeves service center that is in sector 22 noida, i give kettle there for repair, i only boil water in kettle and when today i got kettle from jeeves service center today in evening and when i came home i checked kettle that was a dirty kettle and there was liquid on and under the kettle color was like tea of that liquid and there was hard black particles under kettle look like tea particles i am not able to clean this kettle from internal corners. And i cant use this kettle anymore and there is dirty smell coming from this kettle. Please resolve my problem. I contacted jeeves customer support team also they inform me to contact koryo brand for this issue.