Koryo — Micro oven

Dear Sir / Ma'am

Our micro oven was not functioning, so we have called the customer care and put up a complaint twice in the month of March 2021, The technician came home after a week and checked the microwave oven and said that some part has to be replaced he said they will place the order for the required part to the company and we will receive a message from the company regarding the price and delivery of the part. he took the visiting charges of rupees 350 from us without giving us the receipt and went away.
That day was 31st March 2021, after that till date no response either from the company nor the technician. Its has been two months since then and we are still waiting for the response from your company. We even tried calling the technician on his mobile number [protected]. Mr Niyaz Shaikh from Jeeves who had sent two person to check the micro oven at my place but nobody is answering the call
We are really disappointed with the service provided by KORYO.
We request you to look into the matter and resolve it as soon as possible. We are sending an attachment of the message received from your customer care. Hope our problem will be solve as soon as possible.
You can contact me on [protected] / [protected].

Thanking You,
Neha Kurlekar
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    Koryo Phone
    +91 22 3084 1300
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    Knowledge House, Shyam Nagar, Off Jogeshwari-Vikhroli Link Road, , Jogeshwari (East), Mumbai, Maharashtra, India - 400060
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