Kotak Mahindra Bank Complaints & Reviews

Hello,

This is observed some of your relation ship manager (Arpit. Vig) taken the privilege to decide lower exchange rate for customer, where bank has applied higher exchange rate on same day same time. Today i got a exchange rate of 67.55 (Usd to inr) where as my colleague in same kotak bank got 68.30.

I could not able to understand the reason of such variation in same bank in same day.

Who is the right person to be coordinated in such case.

Policy no: 9955080 & 9957725
Place siliguri, wb
I was misguided by the agent. I paid 2lakhs to for insurance and my policy is active from 28/07/2018. The booklet instructions says that i can cancel the policy within 15 days grace period. When i talked to the customer care they denied to cancel it online, rather asked me to go the the branch. I google the branch and found location listed on google as kotak life insurance. When i went there, there was no office at all. It was a residential area. I looked around the entire area and could not find the office. Finally, i went to the kotak bank and asked them where is their insurance office, then they guided me to the location which is not even shown in google as kotak insurance.

When i approached the helpdesk with all my documents mentioned by the customer care: id proof, cancelled check, etc the helpdesk guy immediately called the sales guy who gave me the policy. When he heard that i want to cancel the policy, he pulled me to the counselling room and started explaining the policy all over again. I literally felt mentally harrassed by these people. Then the other two people along with the manager came and started explaining the details all over and over again. Somewhere i feel like letting go that 2 lakh ruppees to avoid this sort of harrasment but again its a big amount and i dont want to be bothered by these sales agents and spoil my peace of mind. If there are any other ways please help me!

Hi sir,

I have a issue of balance deduct from my account in the month of april when i see my statement i am gone shocked because its about 4000 above deducts from my account i dont where i have to complaint they doesn't have idea how much spend time on job after then receive salary and they deduct i dont know any thing i want refund my deductions.
Date of deduction: 09/04/2018
Account no: [protected]
Mobile: [protected]

I didn't received ATM and cheque book, which delivered successfully on 7th July, 2018 message received by courier service and they said it delivered to Rajkot branch but branch staff said they didn't received. Please do needful urgently if it is misused, bank responsible for it. Courier service said it delivered to bank branch. But branch staff refused to received. So, it is very bad service of Kotak Bank which I feel. I also attach screeshot of message I received

This bank is very fraud every time and every month they are cutting the charges.. When i open the account they said it’s a zero balance account but now they are cutting my amount without any information every month they cutting my amount 500 and above... M from hyderabad branch is sri nagar colony.. Same as charge for my wife account also 900/- rupees.. What is this noncence..

I ordered one item in flipkar and made a payment from my kotak credit card for RS.539/-, also i made a payment from my kotak debit card main account to credit card account, due to lack of delivery they cancelled my order and refunded RS.539/- but the amount is not yet been re-credited to my credit card account. I called so many times with kotak mahindra customer care but there were not proper response, it want to be resolved my issue, refund reference number:[protected]

I am an it employee at techmahindra, hitech city. Kotak team in our sez branch offered me to open lifetime zero balance savings account and i did.

But without any intimation, my account was debited with 472 rupees every month for four months and i wonder that kotak didn't bother sending any mail or message regarding this.
When i checked my passbook, the amount of almost 2000 rupees was already debited.
I went to kotak team in our office branch and enquired regarding this. They simply say that they don't know why it's getting debited and hinted that the coupon code for techmahindra employees might not be properly used while opening the account which is completely their problem and not mine. I want my money credited back to my account. This is completely fraud if kotak decide not to credit our money back as the issue is with your team in hitech city who doesn't know how to open life time zero balance savings account. Surprisingly i am getting message alert now after removing the balance from my account that i need to maintain the minimum balance.

Hoping for a reply and the solution very soon. You cannot just trick people into life time zero balance savings account and deduct money. This is not acceptable. Be responsible.

Thanks,
Hemanth kondeti.

Hi guys, please dont get credit card in kotak mahindra bank. They are charging 1500 rs for direct marketing. I didnt start my usage but i got the statement to pay 2000rs with gst. Still i didnt create my passwd in credit card but i received a statement to pay 2000rs. I didnt apply. They called me offered this product. Please be aware of this kotak mahindra bank. They are cheating us

I have got message for debit of 1000/- and 4000/- at 12:27 pm on 28/07/2018 for facebk ads.

I have blocked my credit card vide request number 1-[protected]

My name is anil kumar gandhi
My registered number is [protected]

My credit card is kotak league card.

I have not used my credit card and this is fraud transaction done by someone else.

Please help me in resolution of the same.

Dear sir

My name subhash crn[protected]. I have deposit my a/c rs 20100 on 27/07/2018 and i found that my account balance is rs 19982. I called customers support for debit balance they told me that the bank cut the charges for net physical pin on 13/3/2018 delivered me but i have not received any pin yet now. So plz close my a/c due to unnecessary debit balance.

Subhash
Crn.[protected]
Mobile no [protected]

Hi i am a kotak mahindra nri custumer
At the time of opening account it was said to me that i have no need to maintain any amount in the bank account as it is salary account and zero balance account
Today morning i found 2 transactions of ruppes 1062 and 1416 saying aqb non maintainance for quarter month june & july
I called customer care for the same and they said that account need to maintain rupees 10000 during non salary time
But my account balance was never less than 20000.
That is wrong deduction of 2478 rupees from a bank
Please raise a complain
When custmer is not getting any salary bank is sucking big amount from the account even if the customers is maintaining the required amount to be maintain.
A/c number - [protected]
And [protected]
Name gaurav gadhri
Contact number - [protected]

Fraud for the job in the kotak mahindra bank by aliya arora on 1 jully 2018 in banks. From company [protected]@alerts. Shine.com
Alliya arora contact me for job in kotak mahindra bank as operation manager her email id [protected]@outlook.com & mobile no is 91 [protected]
She arrange one round of interview so for document registration she told me to pay 2850 i have paid for telephonic interview, then i received a call from kotak mahindra bank that side from one lady (Mobile - [protected]) she told me to pay again 8000 for document varification so i refuse to pay the amount... And i again contact to alliya arora to refund my previous paid amount of rs 2850 she said she'll refund within ¹5 days.. And now she blocked me and not receiving call from my other number.
I have all her call recordings and messeges..

Dear sir,

This is to bring to your notice that a sum of rs.10000- transferred through mbanking from uco bank, lower circular road, kolkata-17 being account no [protected] to my above savings bank account no-[protected]and ifsc code kkbk0005690 on 01.06.2018 13:06:18 pm imps no[protected]. But by mistake i had mentioned wrong account no as a result the amount wrongly transferred to other account holder vide account no[protected]. But for the same ifsc code. How if possible that the ifsc code of other branch account number. I had intimated the matter to my kotak bank through an application but they said that the amount credit into nasik branch. So they are unable to do any thing and they advised to contact uco bank.

So now i am requesting you to transferred the amount to my uco bank account no-[protected].

I have a kotak credit card and due to unavoidable circumstances i missed the payment in the month of june and july however on 26th of july i paid the entire balance in full by visiting the branch and since then i have been following up with the customer service representatives about the block removal the answers are as follows
1. The block is from collection team they will look into it
2. You can call the collection head navneet singh whose number is always switched off. Called the customer service to inform the same they gave me 2 numbers one of rahul singh and the other one of ram nivas
Called ram nivas his statement was their is nothing i can do you can re apply for credit card after 3 months however i was promised by the rep that once the card is paid in full the card will be good to use again
Worst experience ever

Sir
I am anand

I was lured by abn bank to take a loan in 2008 and when i saw a statement for loan amount has not reached my account but the statement was dispatched and emi was not as per the agreement.

I called up the customer care several times and without any resolution, i returned the total loan amount through a cheque,

But they did not close my account instead they started deducting the emi from the amount which i settled.

I pursued rbs banks/ abn amro bank through email and telephone.
Now it seems that kotak mahindra had taken up the loan.

Some unknown person called me and directed me to meet krishna varanasi, deputy manager, kotak mahindra bank in samajiguda, hyderabad 82. I mailed all the documents regarding the issue but the problem persisted

They were mentally harassing me and threatening me that they will put me jail and one vikram choudhary (Mob no -[protected]) calming to be station officer of parliament street ps was threatening me that he will wipe out all my family.

In this situation, i filed a complaint in consumer court in hyderabad and the harassment stopped for a next 5 years

Now the kotak goons has started again their torture on me and are continuedly calling my office number and threatening not only me but all our staffs

One lady and one man named vinoth sharma (Mob no [protected]). They even searched our office address and were calling all my seniors and officers.

For the past four days, thousands of calls are made to my office number and my senior officers by theses collections goons from several numbers which include [protected], 3518, [protected]

Kindly, help me out in identifying the hidden goons of kotak mahindra bank make them public and mail me the solutions to the unethical menace.

Service request no: 1-[protected]: fulfillment your ppor bank employee closed this ticket they said i received the one refund from the merchant on june 19. They did not even check the merchant name and the transaction amount just closes the service request number. What a poor employe in india. They don't even know how to do there job. I need a resolution suspend that employe who closes the ticket by saying that refund received. Its your employe fault. I need my refund

Dtd. 25/07/2018
To
Head - credit card department
Barclays bank plc
601/603 ceejay house
Shivsagar estate
Worli mumbai : 400018
Sub.: urgent request for issue of no due certificate and to remove my name from the defaulter list of cibil record
Ref.: my credit card no. [protected] expired on september 2010
Respected sir
Please refer to my above referred credit card number (Copy of credit card attached herewith).
In regard to settlement of dues i received your offer letter ref. No. Settlement no. Mum/bcgold/73271 dtd. 23/04/2010 with an option of making emi's in 3 installments i. E. Rs. 5 000 each. Copy of the letter is attached herewith for your kind reference.
Subsequent to above referred letter i received a phone call of ms. Sameera shroff from your office with an offer of making total payment of rs. 14 000/- if i make the full payment in one time and assured me that upon making this payment of rs. 14 000/- i will get the no due certificate on the next day of making payment.
As assured by her i made the entire payment of rs. 14 000/- (Rupees fourteen thousand only) in cash on 28th april 2010 as per your receipt no. C 1256924 (Copy of the receipt is also attached herewith for your kind reference).
Sir now there is no balance due from my side against the above credit card and in spite of making the entire payment i have not yet received the no due certificate from your side and also my name is reflecting in defaulter list of cibil record as per control number[protected]Member id : bn[protected].
I am facing lot of problem for applying of home loan with no fault of mine and therefore i humbly request you to kindly look into the matter seriously and issue me the no due certificate at the earliest and take the necessary action to remove my name from the defaulter list of cibil record and oblige.
Your kind co-operaiton and confirmation by return email will be highly appreciated.
Thanks and best regards
Sameer amirali merchant

After opening the zero balance account in kotak mahindra bank branch ghod dhod road surat (Guj.) in october 2017. They shifted the account to savings account without any information/confirmation, after that they deducted annual monthly balance maint fees from my a/c twice, complaining several times to customer care cell as well as to branch manager in writing for the samein march 2018. But no result. They are still deducting the amb fees from my 811 (Zero) balance account. Total amount debited rs.2301/- till 12th june 2018. Hoping for refund. Another rs. 1000 deducted from my account on 16.07.18.

My kotak crn number[protected]
A/c number [protected].

As date on[protected]:42 pm amount debited transaction of rs.1500/- by kotak bhim upi ref no[protected].

I transfer money from my upi vpa [protected]@kotak to
Vpa [protected]@dbs but the transaction shows as failed but my account balance got deducted but not credited to receiver account.

Please refund the amount to...

I am using kotak credit card where i have taken a loan on card for 90 days. And i have paid the total payment when bill genereted, but still kotak credit card is charging interest on my credit card because of there tricki style.

I am in process to completely close all relation with kotak credit card/bank/share trading accounts.

This is the worst company which i have started a transaction.