Kotak Mahindra Bank Complaints & Reviews

Hi,
I want to know, what type of my account is?? And i want to do my account have minimum balance maintainance charges deduction.
Because i opened my account as a salary account. My account was deducted by 1400/- as a minimum balance maintainance charges for 2 months.
As of my knowledge, salary accounts donot have the minimum balance non maintainance charges deduction.
I want my money back or else i will close my account immediately.

Waiting for your response.

Contact no : [protected]
[protected]

Opening my salary account with kotak is something that i regret forever. The kit they gave me when i opened the account including my debit card, banking pins and cheque book is invalid and not related to my account. I don't know how can someone be so blind in serving the customers. I have received my salary of 31000 and they automatically deducted 18000 from the account for no reason. They say i have a credit card bill wherein i don't even have a credit card. And they keep on deducting amount from my account and are not even helping me to close my account. I can't believe that people and process of such a reputed bank can be so stupid.

Hi everyone,

I am too victim of this fraud. As i have 811 account as i was told that this is zero balance account. I don't have to maintain any balance if i don't want to, said by the sales person. Now i am being charged randomly for tbms.
Chrg:atm cw fee-dom/xx7450/[protected]/190218 (Value date:26/03/2018)
My account number :[[protected]]
Contact: [protected]@gmail.com
Crn:[[protected]]

I am Sunil D Parmar Customer of State Bank Of India International Sahar Cargo branch mumbai 400099 on 11/03/2018 Itried toCash Withdraw in Kotak Mahindra ATM center ID no.MUON1362 near Andheri station east. Mumbai .But ididn't get the Money at that time and I lost Rs.10000/-from my Account.hence i request you to please provide me CCTV footage and Excess Certificate for the same.

Hello,
i am customer of kotak bank
name - burhanuddin vidishawala

crn no[protected]

from my account 177+177. rs. were deducted. and its mentioned that some tbms deposit charges . i didn't got any notification frm your bank and even while i was opening my account i asked your team that assure me that your bank dosen't charges any of the unnecessary charges . then why this is happenning . i want my money back otherwise i'll close my account today only

I have got kotak credit card on 2017 i didn't even set pin for any of my kotak debit/credit cards but on march 2018 i have got credit card statement like you need to pay 588.82 via sms.
How can i get due amount if i didn't even use my credit card?
How come it possible with in 2 days the due/service charge is 588/-

And i don't want this credit card so kindly let me know the process to block my card asap.

I have opened investment account with kotak bank on nov 2017 since then every month 2500 has been deducted from my savings account & after some days it again gets credited to my account.

After submitting all the document at the begining it was showing online readiness as no,

Now it is showing poa as no.

It do not understand how kotak bank can be so negligible after six months also there is no resolution.

My relationship manager every month take my documents to close the issue. But not able to resolve after six months also.

Complaints has been raised to country manager, ceo but no resolution

My investment account details are as below.

Customer relationship no xx6099
Bank account number xx2156
Investment account number 1015499
Fund name kotak mahindra mutualfund

Transaction ref no [protected]

Dear sir kotak is fake totally they cutting over money without any reasons 1st they given for free after that they cutting over amount like tmbs charges and more if ask in branch no correct response and customer service worest we cant stop over account y this fake bank in india what government doing and fight for this avoid this cutting help common people

Hello,
My name is pratibha maurya. I have uco bank atm card and i usually go to nearby kotak atm in c market, sector 41, noida. Before a days ago i faced a problem that i coudn't get my cash from the atm machine but money was debited from my account. Please resolve the issue asap. I have already complaint this matter but didn't get any response.

I have attached the transaction detail.

Dear sir/madam,
I regret to inform you that (Kotak t. Nagar branch, thulasi building new no79, gn chetty road, chennai -17) of your office is not rendering satisfactory services to its customers.
A six months ago i opened a savings a/c ([protected]) by mr. R. Senthilmurugan, sales assistant manager and within one month i applied to zero balance account in same a/c. He has not changed the a/c yet. (I given to him for ref cheque no:"000001"[protected]:000300. 31) because of this my money has been debited (Rs 531×4 times=2124). When i spoke to him, he did not give a proper answer also misbehavior and rudeness last on14/3/18.
He is lying to much. If my phone call. He will not pickup phone call due to this i am in depression. These type of worst behavior will spoil kotak mahindra bank image. Please take action against him. And also i request you to takeup this matter urgently to help me recover my money.

Regards
Muthuraj r
Chennai metro railway
Chennai

There were 4 fraud transaction that happened on my card without my concern (Totalling 140k).
I did all the required work asked by bank. Send them all the document including fir copy.
They asked for 45 days and now its been 50 days.
I am getting 30+ calls a day from kotak bank. Even at 2am in the night asking for me to pay that amount.

They are using abusive language and threatening me to find and harm me.

My customer id is 8834202 and i am amintaining quaretely average balance of rs 6500. Yesterday i got a message stating that may account — debit frozen. I am shoched that without warning how a bank of repute can do it. They should have given reason for debit freeze. I am constrained to close my account and advise my friends and relatives to do the same. Ca r thyagrajan, chartered accountant.

When i went to kotak branch to close my salary account, i clearly asked one the employee in the branch that how i can pay my credit card payment they said that i can pay through online but they didn't said proper information. Today i tried making payment through online its showing there is no accounts available with my crn and i called to customer care they are telling that i can pay through cash or cheque, if i will pay through cash means i have pay 18% gst which i don't want to pay and i want to cancel my card and i will not pay single rupee also.

Date : 23/03/2018

I had got my car financed from kotak mahindra prime ltd in may 2013 for 5 years. The loan number is cf 9202085. I have been paying the installments for last one year in cash and your collection executive has been collecting the same from my residence. I have been in financial distress and this was communicated to your representatives as well as to your customer care executives. Though i have been paying still due to financial crisis 5 emi...

I had failed transactions on24/1/2018 & kotak M bank debited that amount to my credit card. After complain they said that all amounts will be reversed in next month, but still I did not get any reverse for same.

I am also using other bank credit card ( HDFC & CITI), they are good in customer service. but Kotak don't provide that.

so plan to close my both debit as well as credit card.

Hi,
This is the worst experience I had with Kotak Mahindra bank.I took a personal loan of 2.5 L in last may, 2017.I had discussed with them regarding the preclosure, if I want to do, at that moment of time they said yes !!.
I again enquired about it in September, 2017, they said they will close it with 5% chargeable amount, which sounds ok.
But Now on 19 March, when I actually went to close the loan, by paying the whole amount, they are denying and saying, it cant be done !! Why Kotak .??
They sayy they cant close it and it will be closed next year !!
There customer care people are so rude and dont respond appropiately and very unprofessional, They are asking why you want close the loan, which sounds really unprofessional and pathetic !!

Please provide me the resolution I want to close the loan as soon as possible .

I am karthikeyan.. I have credit card for a limit of 1, 44, 000
My credit card no : [protected]
In march month statement available credit limit showing 909.00 rs after then i purchased the rupees of 1800 rupees
For my reference usage of excess amount approx. 900.00rs.. But now showing — 3753 rupees excess usage
Every month put a over limit fee and interest charges..
Kindly refund the over limit fee and other interest charges

Am holding kotak bank credit card where in my cc limit was 92000.I have taken a loan on credit card for 32000.recently without any intimation my credit card limit was revised to 60000.I have not received any intimation not call from kotak credit card team.i was trying to contact with credit card team but not received any response just postponing with out providing the reason.request to help in getting the issue resolved as I have faced pathetic service from kotak bank.
Card no [protected]
Mob no [protected]
Name imran pasha.
Email id [protected]@gmail.com.
Awaiting for response at earliest.

I am holding a personel loan account no.[protected] with the kotak mahindra bank ltd since aug 2015 and i had paid regularly our installment through ecs now today only 5 installment has balanced and i want to force closed my loan before march. But the management said we have to pay 5% force closure charges with 18% gst. I cant believe that i had paid 36 installment regularly and bank said give them such charges.

Hi there,

I have opened a kotak 811 account some 7 months back. I had completed all kyc requirements then only.

But out of sudden i get an email that my account has been frozen. I am unable to make any transactions.

This is mentally and emotionally distressing.

They say it is a signature/mitc mismatch. Pls help.

I have already send the mitc form duly signed yesterday morning but no updates from bank.