Kotak Mahindra Bank Complaints & Reviews

Sir i had purchased a asus laptop from reliance digital chinchwad, pune maharashtra. A laptop price amount 95, 000/- approx. The whole amount was finance by kotak mahindra bank rep miss laxmi tiari mob no [protected] on 05 oct 2019. The rep of kotak mahindra says that rupees 2000/- will be cash back to your bank account. I was pay 800/- processing fee also. After approx 03 months i have no amount will be received. I was visit reliance digital approx 5 to 6 time and meet rep of kotak mahindra bank but they could not help me. I also shown all message received by me from kotak mahindra bank. Os you are requested please help me for giving my rupees 2000/-

Dear sir/madam.

Your bank was charg me ₹.118 which i not required service.

Ad hoc statement charge ₹118 have been deducted on 03-dec-2019 from my kotak account account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.

And when i opened account bank said their is no charges of online or esttment.

So i need clarification from bank or reverse my ₹118 to my account. As it can be clearly seen in the screenshot attached with this mail that i have charge. Kindly explan to me the reason for the leving of this charges and refund me the charges hence wrongfully debited to my account.

Withdrawal - 118.00 rs.

Thanking you sir/madam

My name harman and today i am going to the bank for deposit some money in my account i i stood in the queue but the bank cashier told me to sit down, i started waiting for my turn. After that, three or four people came and deposited their money. So what he was saying on the contrary is telling me to deposit the money or else go away from the bank and start saying, i don't know how many people come to the bank, he insulted me in front of everyone lij strict action against those that are not so forward with any thanks harminder singh bank code kkbk0000259 nac/manimajra

My name is jyoti jaiswal and i had ordered a product of rs.899 amazon brand jeans Pepe Jean woman's skinny in amazon on 25/10/2019 & i cancelled this order due to personal reason. And on 08/11/2019 amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent

I received sms from kotak mahendra bank that
Transaction of rs 1399 has been made on kotak credit card xx6545 on 03-dec at oneassist consumer sol. This is done without my permission. There was also a mail from one assist team. I dont know this company and this kind u[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 19.45hrs. 3 december 2019
Kotak credit card no. Xx6545
Oneassist relationship number :[protected].

Dear sir/mam

I would like to bring this to your attention that i have been issued a credit card from kotak bank without my approval. The card number [protected] crn[protected] was not even accepted when the courier guy tried to deliver it to me. I never asked for a credit card and then kotak bank issued me one and now bank is charging me an annual fee and late payment fee of 1500inr and i'm receiving text messages and calls every day stating i have an outstanding balance on this credit card and my cibil score is getting effected.
I received the card information when i visited the himayat nagar branch. I was told to email my concern to krishnamurthy. [protected]@kotak.com which i did on 19th nov 2019 and haven't heard anything from him or any one else at kotak bank but i'm getting constant calls asking me to pay. Please understand it took a great amount of time and effort for me to build my cibil and now by issuing this credit card with out my approval and knowledge this bank is ruining all my efforts and now even telling me to pay otherwise cibil will be effected. Please help

It happened on 19 december 2018. I had applied on quiker app for various home based jobs beacause i wanted one. On that day, i got a call from a woman to claimed to be a member of kotak mahindra bank. I checked the number on truecaller. It was showing the same. She told me about job that it is home based and i have to keep records etc. And further details she will tell me when i'll come to there bank office in gomtinagar. Then she asked me to fill a form on a site (They removed the site) on which i filled it.. And she said that it will cost 50rs. And that was the big mistake i did... I filled my card number and cvv in order to complete the payment.. But instead my 5000 rs were deducted quickly and my card was blocked. And then i tried to call the person but she switch off her phone. Please help me and tell me what should i do. The number through which she called is [protected].

Dear sir,

I have submitted all my documents and i got application status number also through message and in their website the application status is showing in process still from 3 months am asking to them dispatch my card or update me the status of application

When ever i tried to call them their executive doesn't not responding properly please help me with issue

Application number[protected]
Mobile. [protected]
Name kongara krishna

Dear sir/ madam
I received the NDC letter from the bank after paying the full amount as said by the Kotak Bank. But my account is in collection block, I request the bank to update as closed account in CIBIL which is still showing as WRITTEN OFF.

Kotak bank has asked me to contact collection manager Mr Ateeq Ahmed the one who is spoiling the image of Bank and a pathetic person working for Kotak. He always disconnect the call saying he is busy and switch off the mobile.

Please I request the bank to do the needful.

Thanks and regards
Syed Qurathulla
Mob: [protected]
Mail: [protected]@yahoo.co.in
Card: [protected]

I got wrong registration number of my car on order receipt when i ordered fastag online. Fastag toll free number for individual cars not working other toll free number takes only corporate issues. Issue remains unsolved after 4 days. They dont revert on fastag. [protected]@kotak.com. Dont have branch in my hometown. Should i keep calling and mailing u guys?? I suppose there is no customer value at all. They simply dont have time to listen the issue or connect me to concerned dept. Why do u take orders i[censored] dont have team to listen to the concerns of customer. I got wrong registration number of my car on order receipt.

Sr#1-[protected]

The above mentioned is the service request no.
In this there was a phone pe transaction in which there was an online transaction of inr 500 from my kotak account to a vijaya bank account.

The vijaya bank account has been deactivated months ago.
Still the transaction succeeded and when i asked for recall of the money, i got the usual response:

"your ref# 1-[protected] regarding reversal of the upi txn has been rejected, as we haven't received any response from the beneficiary bank despite sending two reminders.

Therefore, the said amount cannot be reversed to your kotak account."

Ad hoc statement charge ₹118 have been deducted on 19 bangla november, 2019o
Kotak account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.
And when i opened account bank said their is no charges of online or esttment.

So i need clarification from bank or reverse my ₹118 to my account.
My a/c [protected]

Hi,

I did a transaction of 41000 in a hospital on my debit card on 19th of oct.
I don't know why but they (41000) got credited back to my account on 1st of nov, and again debited from my account on 27th of nov.

I don't know what is happening with my account. Please help over this as kotak customer care doesn't give me proper explanation on this and they are telling me to contact the merchant or visa for those transactions on my account.
How can i contact them when i paid amount using my kotak debit card.
Lost belief over the bank to keep the money in my saving account because of these kind o[censored]nwanted transactions.

This lured me to spend the money when it credited back to my account as i thought the hospital refunded me the money because of the failure of the treatment.

I want a strict action against this bank for luring the customers with these unwanted transactions and later asked them to pay the money and everything happens without any intimations.

Please help over this.

Iam an ex employee of kotak bank. My family details not updated in marsh medical site due to technical problem which i had informed hr the same day. As my father got hospitalised hr asked to go for cash claim and i had submitted all the bills to star health.in the subsequent week i got relieved from bank. It's been 6months still my claims not settled and hr giving some lame excuses. My name is k aruna. Father's name k subramanyam. Emp i'd...

Crn no.[protected]

Kindly find attached excel file credit card statement whereas i clearly mentioned that there are dispute amount which is not yet refund to my card even after complaint online but still no action...

Kindly reverse those amount immediately

2 emi loan amount
1 emi ongoing
1 emi cancel

Regards

Please look into the matter regarding full and final settlement and do the needful at the earliest.
I have telephonic discussed with hr (Sachin) before 6 days back and as per discussion i am not liable to pay recover amount approx 3700/- regarding delay in processing customer bulk neft due to soft copy not received from customer end and same was telephonic informed to customer. You can also check sr which was created by me with proper remarks with the knowledge of branch manager.
Please investigate asap and provide me relieving letter at the earliest.
Details are:-

Name - imtiyaz uddin
Emp-118635
Branch-6407

Hi,
I have a salary accout with kotak bank and recently i have bought an home appliance from capital first emi.in jan 2019, my kotak salary account was not credited with salary as i was on leave without pay and idfc has tried to debit emi from my account twice & both failed.
This month i was debited around 1250 as ecs return charge by kotak. For the first failed transaction kotak had charged me 590 + 15% tax and for the second transaction 750+15% tax. I never got any message from kotak saying i will be charged for every failed ecs transaction. Totally i am lossed 12000/-. I found this when i accidentally checked my account summary which i never usually do.
I never got any information regarding this charges. Being a reputed bank, kotak must try to be transparent, atleast to its customers. They are deducting lots of hidden charges.
I expect a refund from kotak for being a customer for the past 3 years.
The customer care service is intolerable.

Yesterday my friend had sent me 150 rs through google pay money deducted from his account and message of receiving money also received by me on my number but amount not credited in my account. I had also checked in account activity in kotak mahindra bank app there is shown that amount is received but when i checked my account balance there is zero. Upi ref no[protected]
Also closing balance in kotak app is 150 in account activity but account balance is still zero.

My money will be deducted without saying and i have lost my debit card but too they are deducting money for "atm cw fee dom" wothout usage of atm how can even theey deduct money it seriously making more tense over my transaction. They even deduct more than money for the money i ll get transferred this hav become serious issue on my account. I kindly request kotak bank to see over issue and correct the problem.

My name is pavan kumar sevakula registered under phone number [protected] with kotak mahindra bank. I have taken a credit card for which i am paying my bills regularly. However, i have been getting around 6 to 7 calls every day from a random kotak costumer support asking to pay the credit card bill. This is going berserk and i am tired of telling them and explaining my stance. Please take an action on this at the earliest. Fyi i am soon going to cancel my relation with kotak. Until then, help me.

Regards
Pavan kumar sevakula