[Resolved]  Kotak Securities — Asking funds to sell existing shares in Demat Account and Placed Order without notice

Address:

Mumbai

Kotak Securities Client Id : YLVWD PAN NUMBER :ILYPK3098F Email : [protected]@gmail.com, I had 144 shares of Vodafone Idea worth 9.50 each share price, share value approximately 1512 rupees on friday 11-03-22 when i tried placing sell order kotak securities rejected my sell order and popped up message on screen asking me to add funds worth the same amount of shares i am holding which doesnt make any sense to me, tried connecting to customer support for call and trade they asked me to call techincal team for the glitch they were facing in their system when called customer care regarding the same, after few hours instead of sell order they placed buy order on the same shares and same quantity without my notice, now i am forced to pay higher amount for the shares which i didnt purchase and as well as the amount which was in my trading account has been debited, please i seek redressel in this matter and i look forward for justice.