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Kotak Securities Complaints & Reviews

3.1
Last updated Dec 20, 2023
Complaints 384
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227
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Kotak Securities Phone Numbers

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1-800-2099191
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1-800-222299
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+91 6652 9191
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+91 6621 6666
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Kotak Securities Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Securities reviews & complaints page 11

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V
vimoni ajmera
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

brokerage charged high

Address:Mumbai City, Maharashtra, 400053

My client id is 21016609, i started my demat account with kotak securities with a deposit of rs.1, 00, 000/- with a promise for brokerage of 0.25%, the person who gave me this offer has left the organisation, and im being charged a brokerage of 0.49%.
I did many purchase sales shares transaction without knowing that im being charged with 0.49%.. When i spoke to my new rm, he told me he can cut down my brokerage only till 0.32%.br...
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Jayant Barve
from Mumbai, Maharashtra
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services to customer

Address:Thane, Maharashtra, 400615

I initiated opening an account with m/s kotak securities on-line on 1'st of this month. One of their clients and my close relative suggested me this company above so many others, you can imagine to exist in every nook & corner of mumbai/thane.

Since then i am writing them so many mails, making and recieving calls to complete formalities of documentation and get account activated, so i could park my funds which lay un-yeilding...
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Satay prakash singh
from Nagram, Uttar Pradesh
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non payment of closure amount

I am having a trading account no ydf15 at varanasi. As the said account become dormant i applied for it closure after doing the necessary formalities and finally my account was closed in july 2017, but still no payment of closure amount is paid to me.
Kindly look into the matter and arrange the payment.
With thanks
Satay prakash singh
Varanasi
[protected]...
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S
Surabhi Banzal
from Mumbai, Maharashtra
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opening a demat account without customers permission

Address:400703

I have been receiving call from kotak mahindra bank for opening a demat account frequently and every time i answer them "not interested". But instead of considering their client choice they opened one without seeking any permission and on the top they have deducted 10750 inr. Now i don't know whom to approach. All i'm sure is this is illegal. I haven't signed any paper. They just did it by their own. I have heard other's experience with kotak...
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K
Krishna Viswanathan
from Bengaluru, Karnataka
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linking of trading account to demat account

Address:560076

Sir,

My trading account with kotak securities has not been linked with my d-mat account with kotak mahindra till date. It is almost 7 months since the procedure has started

I was posted at tezpur assam with the indian army and had met mr trinayam khangia of kotak mahindra bank guwahait ([protected]). He opened my trading my trading account with kotak securities (Both mine and my mothers).

I am...
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M
Manish2701
from Vada, Maharashtra
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Short listing issue

Address:Bhavnagar, Gujarat, 364001
Website:Kotaksecurities.com

Myself Manish Suhandani and having Demat account HVLI0 in Kotaksecurities but facing the problem of short listing of shares and facing issues with the account so please guide what to do and feel that have been cheated by the persons and am also using Stock Holding Cooperation where I don't have any issues. So please let me know what to do to transfer shares and close the account
Manish Suhandani
[protected]...
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M
manmohan696
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak securities customer, service don't, know about my RM security key to login not working properly

Address:New Delhi, Delhi, 110091

I am manmohan khati, having client code XLWR3, since last 7-8 years, but now i am facing the problem that i dont know who is my RM, cant sell off my stocks through online security code, cause its not working properly, and due to that i cant not transfer the fund into my account, due to that i m getting penalty charges on me. please do the needful so that i wont go to the other channels to solve this problem,
[protected]
manmohan...
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K
Krishna Viswanathan
from Bengaluru, Karnataka
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Non Completion of Documentation

Address:560076

Sir, I have been trying to link my Trading Account to my D-mat account from last 3-4 months, but unfortunately I am not able to proceed with concrete advise from the Kotak Securities Officials.

I met Mr Dhananjay Jha in Kotak Securities Jayanagar Branch and as directed by him I completed all my formalites for linking my DMAT account to my trading account and he has recently sent all the documents to me back. My trading account...
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S
surinderkatana
from Pathankot, Punjab
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Regarding trading account.

Address:140507
Website:[email protected]

In june, 2016 i visit kotak securities office, sector-8, chandigarh and request for selling shares from my trading account client id 10441962. I also request for closing my trading account from kotak securities. But till date neither sold shares nor close my trading account by them.
During this period i visit kotak securities office more than 20 times, more than 100 times talk on telephone to their representatives and seniors, but...
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S
Sweety Dassani
from Kolkata, West Bengal
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Your marketing strategy is based on fraud and you people cheat your customer...

Address:Howrah, West Bengal, 711101
Website:www.kotaksecurities.com

Being among one of the top companies, how could you people cheat your customers. I would suggest everyone to not to deal with kotak securties as their marketing person are fraud, they tel their customer lower rate of brokerage and later on when people open their account then they charge higher rate of brokerage.
This type of practices are unlawful. One of the marketing executive name sanjay kumar shaw is a big fraud....
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A
ashokkumarmansharamani
from Mumbai, Maharashtra
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Customer care call centre

Address:400101
Website:Kotak Securities Ltd. Customer care.

I am having trading account with Kotak Securities Ltd. Despite my best efforts and repeated attempts, I could not contact customer card number. Even my attempt to contact through your Borivali Office did not materialise. Thus my efforts of subscribing for Hudco IPO was frustrated and have suffered huge loss and chance to get the shares of the company.
Client No. 4 RFQ9
mOB. [protected]
Date of incident: Today viz. 11.05.2017...
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V
vipula vinayak rane
from Indore, Madhya Pradesh
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Sending collection guys home without any prior notification

Address:Pune, Maharashtra, 411007

Hi

My name is XXXX. I have a home loan with Kotak. I missed a payment this month & the collection dept. sent the people without a prior notification or call about a missed payment. I have rented that home & it was insulting for my tenant to face such a scenario. Being a loyal customer for 6 yrs if this is how am treated I am no longer planning to continue with Kotak. Further, after that when I called the Customer care they...
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H
Hemant Maheshwari
from New Delhi, Delhi
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Loss due to Trading Platform Failure - Kotak Securities

Address:New Delhi, Delhi, 110088
Website:www.kotaksecurities.com

I am having trading and demat account with Kotak Securities. On 9th Feb, 2017, trading platform of Kotak Securities failed resulting in non execution of square – off trades on my intraday purchases. My dealer assured that as this is a trading platform failure, Kotak Securities will reimburse the losses. He forwarded my request for reimbursement and assured that I will be receiving the reimbursement within nest 15 working days.
br...
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121210
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mf transfer from kotak sec to hdfc..

Address:400068

Dear all.
I had submitted my demat & trading closer cum transfer form to mr. Kamlesh contact no.[protected] /[protected] at borivli west kotak securities branch on 09/02/2017.. I am clearly saying to the kamlesh i want to transfer all the holding stock & mutual fund to hdfc demat ac he said it will do with in 15 days.
After 15 days my kotak securities demat ac is closed and only stock is transferred to the hdfc demat ac but my...
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S
Shiva Sheshendra
from Bengaluru, Karnataka
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Fraud banking services at kotak mahindra bank

Address:560068
Website:www.kotak.com

#kotak #mahindra #bank has fraud business services in all sectors. Debit cards and debit cards. They charge more money than actually they deserve. I have been paying lot more than what i took from them. I feel it is better to take money from individual brokers than kotak mahindra bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst baniking services. And wost credit card services......
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T
Tejas b shah 1904
from Jamnagar, Gujarat
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Complaint against gtc order -

Address:Ahmedabad, Gujarat, 380052
Website:www.kotaksecurities.com

I have placed gtc buy order for ujaas energy ltd at rs 33.00 for 300 shares on 09th march 2017 with validity date up to[protected], however on 20th march 2017 price o[censored]jaas energy goes down up to rs 32.55, still my order was not placed, when inquier about the same at customer care of kotak sec, i was not given approprieat answer, howver on very next day order was sucessfully executed.

I have send reminder mail also but not...
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S
saurabhashu
from Gurgaon, Haryana
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Password not received

Address:New Delhi, Delhi, 110059
Website:kotak securities

My id dw110 my name is saurabh I requested for password your customer care promised to send password through currier but I haven't received .But on 17march I received password but still unable to unlocked my account I called many times but your professional agent unable to do any think. thank for wasting my time and my money to.and also brokerage told to me is different totally a fake company to trade and trust...
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K
Khirod Patel
from Barddhaman, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of my account

Address:768203

I am able to login my account but in the investment section its show invalid Clint my Clint I'd is KUV10, my reg no is [protected] . ...customer care person told. Me not match ur account information...if not then how can I able to login where I get Clint code and demate account...be faith so far kotak have very worst services...I ever seen...my money also deduct through check...resolve this other wise I will quit...
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S
ssawant1975
from Mumbai, Maharashtra
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Opening no line securities account with Kotak

Address:Thane, Maharashtra, 421203

I have applied for the opening of Kotak securities online trading account. Very instance i got a link on my personal email ID date 07.02.2017, but at the time of filling the personal details my phone no was not getting populate automatically whereas all the other details was getting populate automatically. I call upon the customer care and told them the issue. The relation ship manager assign to me is not even taking efforts to know the issue....
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V
Vaishali Negi
from Pune, Maharashtra
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PF not received

Address:Pune, Maharashtra, 411015

My self Vaishali Negi like to know status of my PF .
i left kotak securities on 2 Dec 2016 and on 10 Dec 2016 given
PF form to my HR for withdrawal of amount, i like to know when amount of PF will get credited to my bank a/c
My pf no. is MH/41586/6686
Pl reply urgently .

pl update me on my mpbile no.[protected] or mail to me on vaishali.negi.[protected]@gmail .com

my employee code is KS5473br...
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