[Resolved]  Kotak Securities — brokerage charged high

Address:

Mumbai City, Maharashtra, 400053

My client id is 21016609, i started my demat account with kotak securities with a deposit of rs.1, 00, 000/- with a promise for brokerage of 0.25%, the person who gave me this offer has left the organisation, and im being charged a brokerage of 0.49%.
I did many purchase sales shares transaction without knowing that im being charged with 0.49%.. When i spoke to my new rm, he told me he can cut down my brokerage only till 0.32%.
I want the refund for brokerage amount inappropriately charged and my brokerage to be 0.25%.