Kotak Securities — non closure of demat account

Address:

Chandigarh, Punjab, 160023

Dear team,

My client id is 22891508, i have opened an demat and trading account 9-10 months back, but after some time when i went to close the account in your branch in sector 8, madhya marg chandigrah, my request was not processed by relationship manager mr. Vishal vide: mobile number [protected]..

He stopped my cancellation request by stating that he got target and can not close the account for first 6 months of account opening.

I clearly told him that i will be charged for maintenance charges for not doing transaction in my demat account, but rm assured me that he will get this money waived off, i waited for 3-4 months, again given fresh request 30 days back in chandigarh branch for closure of my account, rm vishal has taken my request and told me that he will reverse the amount charged in my account for around 400 rs and will close it in 4-5 days..

I am shocked to see that while opening account, he was cribbing and now for closing the account i am doing the same thing??? I feel that i am not so important and does not carry that much of net worth which hni clinets carry for your organisation, so request you to reverse my hard earned money in my account and process my account closure request..

Totally unprofessionalsm...

Sonu verma
[protected]
Chandigarh