[Resolved] Kotak Securities — Non responding to mails, phone conversation | |||
From: PRASANTA DE Subject: To find out Details Date: 8 June 2021 at 10:59:10 AM IST To: ks.[protected]@kotak.com The Officer in Charge Kotak Securities Demat Section. Mumbai. Dear Sirs, Years back, I used to deal with Kotak Securities mainly in foreign exchange deals and I used have a demat account. However, due to a number of reasons beyond my control, I failed to continue my transactions with your office. I also lost all my communication details of your office. Since last month< I am getting following SMS from BSE LTD in my REGISTERED MOBILE no [protected]:- Your Stock broker KOTAK SECURITIES reported your Fund Balance Rs. 49, 680 and Securities Balance 0 as on end of 22-May-2021. Balances do not cover your bank, DP & PMS balance with broking entity. Check details at PRASANT.[protected]@SNASHISH.COM. If email id not correct, kindly update with your Broker - BSE Ltd. I received this SMS today at 7.17am. I have been advised by your Call centre representative to convey you as under - 1. My PAN : AAEPD8097L 2. My Aadhar card no :[protected] 3. My active Demat Account is with Axis Securities. 4. My Bank account details : With Axis Bank New Marine Lines Branch(Mumbai), Savings Account No : [protected] & IFS CODE : UTIB0000233. Please find out the details and arrange to credit the balance lying with your organisation in my Savings Account mentioned above. An early acknowledgement of this mai will be highly appreciated. Warm regards CA. Prasanta Kumar De Ph: [protected]/[protected] prasanta.[protected]@gmail.com Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Kotak Securities customer support has been notified about the posted complaint. Verified Support Jun 16, 2021 Kotak Securities Customer Care's response Hi Prasanta, we regret the inconvenience caused to you. Based on the details provided, your query has been forwarded to the concerned team. They will get in touch with you regarding this.
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