[Resolved] Kotak Securities — Query regarding insufficient funds on T+2 days
N
NAnnamalai
from chennai, Tamil Nadu
Feb 7, 2022
Feb 8, 2022
This thread was updated on Feb 8, 2022
I bought shares worth Rs.3, 45000 on Thursday 3rd Feb 2022. Due to insufficient funds in my account, I had contacted the customer care regarding the further action to be taken. They informed me that 23% interest would be charged on the insufficient funds until payment of funds. But today 7th Feb 2022, when I contacted the customer care they informed me that the funds should be available on T+2 days i.e. today. Otherwise the shares would be liquidated by the Risk team. Due to the mislead by the customer care, I could not arrange funds priory. Kindly give me time for transferring funds.
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Mar 11, 2022
Complaint marked as Resolved
Kotak Securities customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2022
Kotak Securities Customer Care's response Hello, we’re sorry to hear about your experience. Please share your client code and registered contact number with us via service.[protected]@kotak.com for our team to get in touch with you at the earliest. Alternatively, you may also chat with us directly via bit.ly/kslchat
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