[Resolved]  Kotak Securities — Transfer of shares in name of my mother after my father's demise

Address:Pune, Maharashtra

Hi, I have submitted all the required documents for Transmission process of shares in name of my mother after my father's death at Akola Branch but still being harassed for documents by kotak securities and every now and then asking for new documents, Where in documents submitted are : Letter of indemnity on 100Rs. bond paper NOC by all the family member, Signature verified by Bank Transmission form Legal Heir Affidavit Where NOC has already been submitted by every family member then Legal Heir affidavit was not required but for that kotak has harassed US like anything, Now really feed up by the kotak securities and still the shares has not been transferred in name of my mother its almost a 2months now. Now dont know where to and whom to contact for the same.
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Complaint marked as Resolved 
Kotak Securities customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2015
Kotak Securities Customer Care's response
Hi Anjali,

We sincerely regret for the inconvenience caused. Having read your post, we’d like to connect with you regarding the concerns you’re referring to. Request you to provide us your client ID and contact details at ks.[protected]@kotak.com for our customer service team to get in touch with you at the earliest.

Regards,
Team Kotak Securities
Verified Support
Mar 17, 2015
Kotak Securities Customer Care's response
Hi Anjali,

We are looking into the concerns on priority. Appreciate your patience in the interim.

Regards,
Team Kotak Securities
Complaint comments 

Comments

Kotak Team,

I have mailed you all the details with my contact no. but havent heard anything from your team, almost 2months has been passed, how long should i wait for your reply.

Atleast show some kind of courtesy in calling or replying to my case, so the another end person feel that you people are working on that case.

Regards
Anjali
Thank you for waking up so early KOTAK TEAM, PATHETIC RESPONSE at your END and PATHETIC SERVICE!!!

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