[Resolved] Kotak Securities — Unauthorized trading with fake email and phone number

Jashifar

from Kochi, Kerala

Feb 11, 2022

Address:

Kochi

Unauthorized trading in my account and email and phone number linked to trading account doesn't belong to me.

Transaction done while I was out of India

Fake email created is
[protected]@GMAIL.COM
Unknown phone number linked to account
[protected]

Account created in August 2020
But I am out of India since August 2019

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Mar 17, 2022

Complaint marked as Resolved

Kotak Securities customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2022

Kotak Securities Customer Care's response Hi Jashifar, we’re sorry to hear about your experience. Please share your client code and registered contact number with us via service.[protected]@kotak.com for our team to get in touch with you at the earliest. Alternatively, you may also chat with us directly via bit.ly/kslchat