Kpn Parcel — Parcel delivery problem

Address:

BKS textiles pvt Ltd, palladam

Dear sir

We are bks textiles private limited located at palladam, our supplier booked the parcel on 19.03.2020, vide lrno. Blr[protected] with paid basis, we tried to contact the parcel godown palladam from 23.03.2020 onwards no one response, we are go and visit godown office also closed, in palladam godown today 03.06.2020 only opened, we are suffered due to not get proper response our production also getting problem, we getting many loss due to getting delay of delivery, today we ask to delivery the goods but palladam person has asking demurrage charges, how can pay this is totally kpn problem we also already getting many loss due to getting delay. Covit19 problem mean, as per govt norms give the online services like voice call etc.. But no one response, i contact kpn customer care no also that no attending person also no given prepare response many times called picked and forward the line another one, every person do this, so we are very disappointed for dealing with kpn person.