KPN Travels Complaints & Reviews

Myself & my wife traveled on 26th feb from tenkasi to chennai from kpn.

The following quality not good in that bus (Py01-bd9919)
1) whole light switch off in bus
2) water dropping from ac holes
3) clutch not working while driving

All passesngers get down in srivilliputhur and call customer to arrange any bus but nobody pick the call

I have the photos and videos of the bus,...

Kpn travels just better quit the travel business to safe guard the passengers. I’m not able express in words about their worst most service from avr roundana, salem branch staffs.

You better train them or feed them how to behave and not to behave like bloody rogues with customers

This words are not only my words but people who travelled alongside with me.

Try to provide better service or close...

The bus which i am in was breakdown and was struck near kanchipuram, as the driver seeks help from head. Office and some help has been assigned from kanchipuram, while the driver trying to call the guy who is coming from kanchipuram for help is not responding properly and it's been 1.50 hrs where there is no answer from the person from kanchipuram, the poor driver was struck between us and the headoffice not knowing what to do... It's a really...

We asked the driver to drop in attbelle fly over. But he dropped us in the previous stop. Arrogant behaviour when questioned. No blankets provided. Worst experience. This is the ticket for ur ref.
Hi johnbosco,
Thanks for using kpn travels!
Ticket #: b[protected]
Pin #: lqgykgfs8831
From: salem
To: bangalore
On: 12/02/18
Seats: u32, u33
Base fare: rs. 900.00
Service tax:...

Very poor quality staff, handling customer very rudely. The trip sheet attender mr thajudeen behaves like a real rowdy and harassing passengers. Let me explain the scenario in some more words, we booked 2 berth seats to come to chennai from madurai. Our kid was also travelling with us. When boarding, the driver (Saravanan) stopped us and asked us to take one more ticket for my kid, initially we resisted and mr. Thajutheen told if he allows...

24th jan 2018 morning... Kpn travels bus multiaxle... Having registration number ending with xx60... Is driving very rashly and he brushed my car near srm university. I showed him hand gesture to drive carefully and drive off. Later he stopped beside me and asked me to make a case files if accident happens. He said he doesn't care about anybody. He further said i can't do anything about him. I just ignored him as he is completely crazy about...

Myself and my friends (Two of them) have been traveling from chennai (Perungulathur) to trichy on 21/1/18 boarding on 11:15. It was informed earlier that one of my friends will board on koyambedu at 10:30 pm. He was there by 10:00 pm. While he has shown ticket, one of kpn employee told that bus will arrive by 11:00 pm. After few minutes he came to know that bus has left by 10:30 pm. He took the next bus in kpn and told that he can continue...

Kpn travel 11 pm bus taken for a/c repair service at the time of passenger boarding, people are unhappy some got unwell due to more waiting time, supervisor behave rude with a passengers. I have a early morning meeting to attend in madurai which has been delayed and i would be loosing huge money, it has also added lot of stress on me due to lack of sleeping. Kpn should repay this loss....

Dear sir/mam,
I am adarsh travelling from chennai to ooty on 19th jan 2018 kpn ac sleeper bus boarded on 8:40p. M at srm university. I called driver at 8:40p. M for asking where the vehicle is. But the driver didn't behave properly. And then i boarded the bus and there was no blanket so i asked him he didn't respond and then he said it's not his responsibility to give blanket s and there are no extra ones also. Im very much disappointed...

Hi team,

This is regarding the kpn travels bus booking.

Have received a 1st call saying that, as they have less number of booking requesting me to use the alternative vehicle and 2nd call saying that the bus has been cancelled now and do "what ever you want now".

I really contempt the way they were talking to me since i was supposed to travel in another 1 hour.

I really appreciate...

How can your buses be so lethargic in making customers wait.. I am customer traveling from salem to chennai.. Seriously whether i should wait for 3 hrs to get my bus which was scheduled at 10.30pm.. Once i enter the bus i want to know what time i ll reach koyambedu.. I may have so many plans i don’t want to disclose with you people.. But as a customer my activities should move on without any delay in planned schedule.. Seriously i felt...

In KPN bus servicing from Bangalore to Nagercoil, they loaded several sacks and baskets of flowers of various kinds at a stopover location in Hosur. Then the bus halted for dinner around 7:30 pm in "Adyar Ananda Bhavan Sweets India Pvt Ltd - A2B Veg restaurant" located at Gundalapallai in the by-pass road NH7 Chinnar - Hosur. While the passengers were having food in this A2B restaurant, few workers in that facility including the security...

Very very worst bus service in my life. I not even give one star rating also for this kpn bus operator. 11:30 pm is bus time from neyveli to coimbatore on[protected]. It came next day[protected].30 am. I missed to attend my semester exam. First i asked to kpn office they said bus breakdown. After 3.30 am bus came we asked to bus driver, he said bus is coming from chennai. I don't know why this bus operators behaves very cheap and silly...

Was travelling from chennai to rameshwaram and booked two tickets in kpn travels for me and my mom. The provided bus was py 01 ce 9991 which was a mercedes benz multi axle ac sleeper. Just the name has mercedes in it, the quality of the bus was pathetic very pathetic. The engine noise was roaring inside the sleeper and the ac was not at all up to the mark. The lights were not working, the sockets does not have power supply it is just a #...

I am booked a hill garlic of 5 kg at palani on 14.12.2017. While booked it was informed that the parcel will reach on 15.12.2017 at 4 pm and i will get information about its arrival. The next day i directly went to kpn super parcel service at west cit nagar nandanam extension chennai 600035. I was informed that the parcel is still lying in parcel and likely to reach by next day. On contacting the next day, they informed that the parcel is...

I am travelling from rameshwaram to bangalore in accordance sleeper coach and the ac is not working here. It is very suffocating and we all are unable to breathe. Nobody on customer care is responding to our calls. Pls resolve this issue asap. We need our refund. This is highly unprofessional.ac not working in the bus is making the old people feeling nauseous. Pathetic service. Will never travel again nor will advise anyone to travel....

Verily dissappointing, everytime something or the other is happenning.. My partner booked the parcel on 6th aftrnoon 12. Pm and people in salem havent loaded the parcel... During booking itself we mentioned that its very urgent.. Full of injections... It has to be delivered to the patient... U guys are so irresponsible..!! Never in my life i will suggest kpn travels......

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To redbus, helpdesk,
4 days agodetails
Hi,
If you cancel my ticket on[protected], (Kpn travels, valliyour: cell no:-[protected] number person lady staff will told me bus was cancelled by operator will refund me amount) but, 11days left when u refund the ticket amount to my account. For more details kindly refer the ticket no: tkcd14838892.
Pnr no: k[protected]
I give two time...

We have booked the tickets from hosur to puducherry, the house kpn office staff told we send u all by another bus to 10 min travel time because pondicherry but awaiting in the 10 min travel time from hour kpn office. But actually we traveled by standing up-to krishanagiri even we booked sleeper class. This is not acceptable, but nowdays kpn service all like frad and cheering service... Idots...

I traveled in kpn travels on 16-nov-2017 from chennai to tiruppur by 10.45 semi sleeper. The bus attender theft gold jewels kept in my baggage.
The bus attander had a eye over me since when i entered in to bus. He standed near my seat in mid night just like adjusting the ac i can't able to understand that he is trying to open my bag. He theft my gold bracelet and ring. And he disappeared near erode. I tried to open my bag but some...