KPN Travels Complaints & Reviews

I've sent a parcel through kpn parcel service erode but they did not tell me about that parcel will be sent through erd - salem- cbe
Also cbe not responding properly this is very very worst here after I won't sent a single parcel through kpn also won't refer to anyone
This is very very bad

I've booked ticket in kpntravels.in to travel from Chennai to Erode on 22 Nov 2023. But I've not received the ticket yet in email or number. Not able to logins to kpntravels.in site as well. Sent mail their customer care ID which was not getting delivered.

We had booked a parcel from chennai broadway to harur on[protected].Still not delivered. Unable to track the parcel

From our supplier PSK motors, Mettupalayam, Coimbatore, an important & URGENT parcel(MTP[protected], 2-Items) sent to Me through your KPN parcel service on 08NOV23. Already 3-days over. But till now, its not reached the Pondicherry 100 feet road office till.
There is no proper response from the Sender-KPN office, receiver-KPN office. Iam very much disappointed due to this poor service. I need this important items URGENTLY. So, kindly do the needful ASAP.

LR number is CBM[protected], i was booked my cycle to Bangalore it got delayed almost 4 days and my lighting and horn set up machine was stolen from my cycle, they given irresponsible answers. and they written the statement about missing items, they should responsible for my loss

I have booked a parcel under LR number CUD[protected] on 19/10/2023 from Cuddalore to Harur but not yet delivered. There is no proper response from Harur office staff. Please take necessary action to deliver the parcel as soon as possible.

Thank you
R.Sakthivel

I booked small onion parcel in KPN parcel service Palladam on 13.10.2023 to Ranipet. But not yet received even today 21.10.2023. No response received from Palladam branch and also in Ranipet. I highly regret to inform that no one response in Salem branch also.

Dear Sir,

My father Booked a Parcel from Chennai Avadi ( CHE[protected]on 11th Sep 2023 a box in which Spoons, Plates, Kettle, Induction stove and some provision items, Yesterday 12th Sep it reached Pondy, when i went for collecting they charged Rs 20 and gave receipt hand written ( supporting Attached ) and no one helped also to keep in my vehicle. After reaching home when i opened the box and found the Induction stove in totally broken condition ( though my father had mentioned, Glass handle with care, Which you can see in the photo attached) so immediately called Pondy KPN office ([protected]) ( one person Ayyanar spoke and told he can’t do anything and told me to speak to Booking office KPN Avadi, Chennai ( [protected])..I called Avadi office one Ajith picked the phone and told he can’t do anything and told me to speak to the manager Velu ( [protected]), When called he didn't pick the phone, But i messaged and shared all photos to him on What Sapp, But he didn't even call me back. Today 13th Sep i called him, he didn't even bother to pick the call or even called back..
Rgds,

[protected]@[protected]

My father Booked a Parcel from Chennai Avadi ( CHE[protected]on 11th Sep 2023 a box in which Spoons, Plates, Kettle, Induction stove and some provision items, Yesterday 12th Sep it reached Pondy, when i went for collecting they charged Rs 20 and gave receipt hand written ( supporting Attached ) and no one helped also to keep in my vehicle. After reaching home when i opened the box and found the Induction stove in totally broken condition ( though my father had mentioned, Glass handle with care, Which you can see in the photo attached) so immediately called Pondy KPN office ([protected]) ( one person Ayyanar spoke and told he cant do any thing and told me to speak to Booking office KPN Avadi, Chennai ( [protected])..I called Avadi office one Ajith picked the phone and told he cant do any thing and told me to speak to the manager Velu ( [protected]), When called he didn't pick the phone, But i messaged and shared all photos to him on WhatsApp, But he didn't even call me back. Today 13th Sep i called him, he didn't even bother to pick the call or even called back..
WHO WILL PAY FOR THIS INDUCTION STOVE, AND WHY THEY CHARGED RS 20/- WHEN IT WAS A PAID PARCEL.
THE WORST BEHAVIOURS OF THE KPN STAFFS OF BOTH THE BRANCHES, I AM WORRIED AND SUGGEST NO ONE SHOULD USE THIS PARCEL SERVICE.
I AM GOING TO FILE CONSUMER FORM FOR THE DAMAGES AND TENSION THESE PEOPLE CAUSED ME.

Very carless handling, we couried our new washing machine from chennai to pollachi. While we received the product it was complete broken and damaged and parts of washing machine is also missing. Along with 13 products we couried shoe stand i haven’t even received the product itself . Very worst service from KPN parcel service . i will recommend kpn for anyone. I want a solution for all the damages made by KPN parcel services. Attaching all the proofs of damages and missing items. i already shared these pictures with Medavakkam prance and pollachi branch they are not attending our calls and no reply from them.

Hi Good Morning,
I have booked the ticket on[protected] night 08.30pm chennai to coimbatore. My boarding pass # BH[protected].
But due to unavoidable reasons I will not be able to travel on that day.
So please cancel my ticket immediately. Refund the amount.

i'm tried to cancel in www.kpntravels.in portal, but it shows invalid boarding pass number.

Let me know if you need anything else

Thanks,
Maheshkumar

I've sent a parcel from Bangalore (KR Puram) to Chennai (Mugapair).. today it might have reached the location...I'm calling from morning all the number are switched off.

Yeah exactly. Very worst and irresponsible people out there sitting at higher positions not respecting humans.

The same happened in our case too. I sent my two wheeler parcel a week ago and till now no response. Because of them, I've spent 5000 rs. for travelling alone in a cab in this one week period. Who will bear this cost.

Will KPN bear this for us?
Don't make poor people suffer..
Kindly can anyone suggest that how to take this forward..

Thanks in advance.

The worst transportation I've ever experienced. Poor and irresponsible act. They never care of their passengers. They never follow the timings at all. We sent our two wheeler parcel and they informed that it will reach the destination within a day but they have taken nearly one week time and when questioned they weren't feel guilty and readily told us u can complain anywhere and we aren't worried of. It really disappointed us and never expected.

Hi
I have booked [LR-TLM[protected]] on 3rd June 2023 below 6 household items at KPN speed parcel service at Tirumangalam, Madurai DT to deliver at K R Puram, Bangalore.

1. steel cot, 2. steel cot stand 3. bed 4. gas stove 5. 1 box kitchen items 6. computer table

The package reached KR puram branch, Bangalore 5th June and got a message like the package is ready to be delivered. I went to the KR puram office and I noticed my computer table was broken into 3 parts and no one was taking responsibility for this broken computer table and the cost was around 7k.

I have reached the KPN booking person name Rakesh - [protected] and raised concern about this issue. He said he will discuss it with his manager and get back to me with in a day . So far no response from him and even he is not picking up the phone.

So far I received 5 items only out of 6 items. Now tell me who is responsible for this broken computer table and I lost money along with the booking amount of this table.

Attached following for the reference. 1. LR booking receipt 2. Photocopy of household items in Thirumangalam office 3. Photocopy of broken computer table at KR Puram Bangalore office4. Voucher book details with no of received household items

I made a shipment from karnataka to irumbuliyur, tambaram, chennai.
In the booking slip they mentioned 170rs for courier and unloading. But when i receive the parcel, they asked extra 10rs for unloading.

I have got booked for my parcel on 19.1.2023 through KPN parcel service from cinniyampalayam to arni LR number CBE[protected]. Still I haven't received my parcel. No one is responding well. They haven't attend my call to know about my consignment tracking details. I have faced lots and lots of discrepancies and pressure for more than three days. Still i am suffering about my consignment... very very worst behavior from supervisor called Venkatachalam from Salem yard. All KPN yards are behaving same manners. Not respecting to customer and there is no conclusion from anybody. It's very tuff to reach head office and there is no escalation matrix also... the customer of mine claiming for his four days loss he insisting me to bare it... I don't know how to deal this issue

Metal Crafts from Coimbatore send Screen Mesh to my Production unit RGS Bluemetals which is located in Vellore on 27/12/22 ( LLR # CBE[protected] they said next day delivery but got 5 days but still not delivered there is no one responded to ask about our parcel. Such a pathetic parcel service ever. We lost a big because of this delay. Please do the needful
Regards
Dhinakaran
RGS Bluemetals
Vellore
Mob [protected]
31/12/2012

Hi this ameer sulthan from chennai,
I am received parcel from kpn moolakadai, but they collect extra 30rs, I am already complaint from kpn customer whatsapp no [protected], they not action,
Wo is the responsible person, send me his mobile number from head office.

Pls download the attached file

Thank you
Ameer sulthan

This was about the bike sent through parcel from Cuddalore to Bangalore... Lr number is CUD[protected]...

It was sent on 11.11.22 but till now it's not yet received