KPN Travels Complaints & Reviews

Have booked the parcel on Monday 21st Dec 2020 from chennai to Madurai. I paid 2000 rps for the parcel but I received the bill for 1496. They didnot issue bill for the whole amount which is a big fraud by first place. And also informed that for any damages in the parcel company will not held responsible. The main issue is even after 5 days they have not dispatched the parcel from chennai itself. When asked about the details no ownership from KPN customer care[protected] and[protected]. Customer care center behaves like customer worry center. They gave a mobile number to check the status which is in switched off state. Chennai Booking office says it is sent from their office and stuck in their distribution center. Who is responsible for our parcels...? To whom should we check to track the parcels? No online tracking also available. For a 50 rps parcel itself companies like Professional courier are updating the status online stage by stage. Very troublesome for a middle class people like us to fight with big giants like KPN. This is really a pathetic service and a lifetime awkward experience of mine. People who read this pls donot book your parcels in such a cheap services and try to use our Indian railways to do such bookings they deliver the same day to the destination railway station and you will have piece of mind. This is my last booking at KPN either a parcel or a bus ticket. Pls take some action to save innocent people like us by issuing ban on such companies and regulate the SLAs of the transport companies. I am unaware of the next steps raising this complaint and not sure if action will be taken or money will do it’s duty.

Hi..
sir
Tirunelveli KPN extra amount
For detail

To bill amount 150

With one lr (10rs)
Collection

For only date 10 parcel
I am booking
Hundred rupees last
...

I booked a ticket from Bangalore to palani in KPN Travels journey on 12.03.2020, that day morning I got a call from KPN office Bangalore(Call from +[protected]. They informed due to breakdown of Bus we cancelled you book some other travels, amount will be refunded, if that amount is not credited, you may contact Head Office K.P.N Travels India Limited, Salem, Phone:[protected] Email:[protected]@kpntravels.in. I was waited upto 25.03.2020 but that refund amount is not credited to my account. After that lockdown started.

I paid Rs. 680 for fare. i did not get my amount. i called that number no one is answered. i sent so many messages also. i did not get any information from them. Kindly do the needful please. Ticket details attached herewith. Booking details: MMT Booking ID: NU[protected] Operator PNR: C[protected] Travel Date : 12.03.2020, Seat L28

ODN[protected]

I booked a parcel from Oddanchatram to Banglore at 1 p.m today. They got Rs 210 and they told I will get invoice through sms within 1 hour, but the amount is only for Rs 160. I waited till 6:38 pm and called the office, and now no one is picking the call, for what purpose they got extra Rs50 ? how can I trust hereafter ?

My ph [protected]

I have called more than 100 times to to your peenya branch kpn parcel service i have booked my parcel on banglore at 03/11/2020
And another parcel 13/11/2020
Lr.No[protected]
[protected]

These both materials are very urgent try fix the problem are give some acknowledgment that you people cant able to courier service to your place am very disappointed on your service man anyway try to clear my both lr parcels...

This mail is with regards to the shipment #no CHE[protected] from chennai to Madurai through kpn parcel services on 5/11/2020

The shipment was my ROYAL ENFIELD CLASSIC 350 vehicle, and it was sent through the KPN parcel services in Medavakkam, chennai. This is a blatant abuse of the trust we had with KPN travels

I have tried reaching out to KPN travels earlier, and the response was not satisfactory. I hope atleast this mail gets me a proper response.
we received the bike in almost ACCIDENTAL CONDITION (attached photos)

GEAR LEVER BROKEN TOTAL LOSS
HEAD LAMP GUARD BROKEN
INDICATOR BROKEN
MUD GUARD BROKEN
NUMBER PLATE BROKEN

IS THIS WAY YOU PARCEL A BIKE!???

We dint expect this kind of worst service from KPN, I need KPN to be responsible for the same, since my trust was vested with KPN travels.

Thanks

Hi,

I have booked ticket from Dharmapuri to Marthandam for the travel on[protected] and got a call from KPN as bus service was cancelled.

but haven't received any mail notification regarding the amount refund, Customer care no one is responding and dropped mail yet no response

booked 3 tickets :3000 Rs

Kindly confirm when the amount will be refunded

Boarding Pass : BK[protected]
PIN : 202011011111212800110168732057195903

Parcel (Scooty Pep # TN 18Z 6104) booked at Maduravoyal chennai booking office of KPN on 2nd Nov to Coimbatore destination. Till today 6th Nov no whereabout of the parcel and no proper response from both booking office (Mr. Venkatesan Mob # [protected]) and the delivery office at Coimbatore (Sathy branch - Mr. Kumar - [protected]).
Tried to contact the KPN head office customer care # [protected]
but even after several try no one is picking the call.

Dear BLACK GOLD TRAD, your parcel LR # TPR[protected] is ready for delivery. Please collect your parcel @ BLR-ELECTRONIC CITY (Ph: [protected]), with valid ID.
Did no one come to shop we are waiting from 930am to till also calling above contact no he saying 10min rech but did not come

Hi i'm joseph, i've booked kpn speed parcel to deliver my wardrobe to chennai from trichy (Try[protected]. It delivered today (21.09.2020) with so many scratches and plywood had broken in some places. We paid for packaging. But they didn't packed the product at all. It was all bare open to all the abuse.

I would like to inform that i had booked a parcel on 9/09/2020 thru kpn, to chennai-velacherry bearing the lr no[protected]

Until now the parcel is not received, after repeated attempt of phone calls and personal visit to the office no one is bothered.
I would request you to kindly find my parcel or refund the amount cost of the parcel of rs.11844

Kindly do the needful at the earliest, contact me on [protected]
Waiting for your prompt action

I parceled fruits erode to rameswaram for cancer patient. 19 /8/ 2020 booking date. But since they are not delivery. Every day they told me today will reach 7o clk. Irresponsible answer.

I parcelled the newly bought bike (June-2020) from chennai to nagercoil through kpn parcel service... When i went to pick up the bike from kpn parcel office in nagercoil, myself found a major damage in the bike tank... The employee in the kpn office is not responding properly for the damage, stating that "this will happen normally in the parcel service".

I hereby attached the damage for the ready reference.

Che number:[protected]. I booked bike parcel on july11 but i have received message on 18/07/2020. Still now i didn't receive my bike. I fed with these people whenever i call they said that bike is in perungudi and madurai... Etc. Since 2 days i was calling head office but not answering. It is worst head office service.

Booked ticked from chennai koyambedu to trichy for 15.00 hours departure bus on 06.03.20,
Boarding pass number bc[protected].

When conctacted to salem office they said payment will be made in week. But till date no action is taken.

Thinking kpn is reputed organisation which will not do any
Cheating activity just talked over phone and left.

Please give the feed back so as to proceed further.

I sent my bike from chennai medavakkam through kpn travells with the help of my friend in chennai on may 29. Till today i didn't receive my bike and when contacted medavakkam kpn they said that they sent the bike and they dont know where exactly my bike is. When i try to contact the kpn main branch they are not even picking the call.

This is not actually a complaint. Your bus ex Tirunelveli to Chennai was cancelled by your company and hence I could not utilize the service. Hence, I request refund of the fare collected may kindly be paid to me. Details are as under:
Ticket Boarding Pass No.BE[protected]
Pin No.20200515111212800110168741728030464
Booked on 15.5.2020 at 07.10 pm
Journey day: 18.05.2020
Name: Peter Simon, Seat No.L16.
Boarding Point Tirunelveli New Bus Stand
Charges paid Rs.900/-
through on line money transfer from my bank account:
D.Rajasingh Simon, SBI/Palayamkottai Branch. A/c No.[protected]

Hi kpn team,

Still i haven't received the refund of rs.6520 as the kpn bus service are cancelled on[protected] due to corona lockdown extended by government.
Please see the below trail mail for the ticket details and refund at the earliest. Thanks.

Thanks & regards
Saravana kumar k
+91-[protected]

I send one bangalore party garment clothing bundle, till not receive to party, party searching bangalore kpn office they told till not come bundle, i am searching to kpn tirupur office they told we send bundle, kpn tirupur office no response my complaint, very very worst, what will i do, this is not a good job, plz clear this problem,

I am s. Dhanalakshmi from rasipuram. I have booked bus ticket from salem to chennai in kpn bus and i told driver that i will board bus on seelanayackanpatti bypass and he said ok. Since it is day time there is very less passengers only travelling. I asked the attender to change the seat since the ac which is available near my seat is not working. He spoke to me very rudely that you cannot change the seat as per your wish and all. I fought with him that many seats are free only and told him to arrange another one. He said passenger will come in next stop like that. Then i stopped arguing with him. When the bus stopped in hotel for 10mins for refreshment near ulundurpet, i went to refresh, and after coming to my seat, i noticed that my snacks bag is missing, im sure that i didn’t took my snacks bag to the hotel, again i fought with that attender, but he said it is not his responsibility to take care of other belongings, thank god, i took my purse with me so didn’t lose any money. It is really bad experience for me in that bus. I suggest people not to travel with kpn travels