KPN Travels Complaints & Reviews

We booked from madurai to bangalore for 12 noon sleeper. Received notification in the last minute that it was break down and moved to 3 pm. We reschedule the travel for the same time in 2 days. Again, we got the message that the bus was break down. This is purposely done. If the bus is not available, why kpn is listing that bus for the time. Creates lots of anxiety, difficulty to the passengers....

The complaint phone number has no response i think the company purposely not taken the phone. Till the the amount of rs 900 not yet received so for. My question is suppose may i go to consumer court what will do. How can i approach consumer court. Really i am so upset his iresoponsibily for not taken the phone. Till the time i had no answer from kpn bus service. So i have to approach consumer court...

You earlier had lot of good will to opt for your service. But my last 2 experiences were too far from satisfactory. Your bus arrived at pickup point nearly 90minutes late in both occasions and no one including the driver or management cares to say a sorry. You are losing an important factor these days. Customer satisfaction. Take care of your business before it's too late.

Time might not precious to you anymore for us, still...

Jaya ramiah; palani to chennai, 7th feb 20; ticket no. Tp2j87120092
Pnr a[protected]
I received sms saying that my bus is cancelled and amount will be refunded from cell number [protected]. Hence, i booked in another bus and returned back. No refund till date.
Now i have doubt that this is a bogus message and kpn employee is using this message to take another passenger. Please investigate. How the details of my booking went...

Trichy to chennai on 9 th feb bus 11.00 clock non ac bus cancelled due to breakdown. Amount not refund. My berth no l26. My ticket no b[protected]. On that your staff contact me at 5.50pm how can i proceed but you have to done any alternate bus but no responce in your side pl refund the amount of rs 900 as early. Jeyaramakrishnan my cell no. [protected]. My mail id nithiya. [protected]@gmail.com...

Refund not received - ticket pnr no-bb[protected] ticket booked[protected], 09 pm (Thro your web site)

Very poor reply and refunding the amount
Sub refund not received - ticket pnr no-bb[protected] ticket booked[protected], 09 pm (Thro your web site)

We have received message that the bus trip was cancelled by 11pm on[protected] pm (Chennai to trichy - on[protected]My sleep er no 29)., we have received...

Dear sir
Greeting from amman steels group (Very very urgent)

Sub refund not received - ticket pnr no-bb[protected] ticket booked[protected], 09 pm (Thro your web site)

We have received message that the bus trip was cancelled by 11pm on[protected] pm (Chennai to trichy - on[protected]My sleep er no 29)., we have received sms, message next day that,,, the full refund amount will be made., for the referred...

Sir,

I had booked a Ticket from Bangalore to Tirunelveli on Mon, Feb 10, 20202 10:03 AM through Red Bus.com for my wife to be travelled on[protected]. The Bus Ticket No. is TP3C15600619. PNR No. is B[protected]. Boarding Point is Bommanahalli.

Sir, on 11.02-2020, I had received a call from KPN Driver stating that the bus (Non-AC Sleeper) was break down and therefore I have been suggested to come fast around 8.30...

-my booking details as per below

Bus was cancelled by kpn travels due to their same bus met some accident. But after cancelled by themselves, now almost one week still my money not credit to my account. Very worst and worst service by them. Nobody take the phone also.

Railyatri mticket -
Orderid - 2988613
Chennai to dindigul
Pnr - b[protected]
Travels - kpn travels
Dep time -...

On 10th feb ticket was booked from tirunelveli to bangalore at departure time 10 am. Was waiting for half an hour and tried calling there was no response to the given phone number [protected]. Later reached tirunelveli kpn number and other numbers and spoke to kpn parcel service and they gave the number. Called that number and they said to call a different number. Called to the givwn number in the ticket again and the lady with whom i spoke...

I have booked 4 tickets for my family from chennai to madurai by 10, 30pm ac sleeper coach on 6.2.20 thursday. The same day at 1.28pm i have received a call from koyambedu kpn office, chennai from mobile number [protected] and he told me the bus is cancelled today due to breakdown and asked me to make alternate arrangements. Then he told me that entire ticket money will refunded to the account next day. This sudden cancellation put my family...

Dear kpn,

It was a very bad incident on 25/01/2020 that we have sent a parcel of 6 items to kanchipuram on 23/01/2020 but only 5 parcels were available in kanchipuram the other one parcel after a long calling to many peoples it was in chennai godwoon. Where your branch has failed to check the material and deliver. Where there was a function on 26/01/2020 now we have incurred a loss and the customer is filing a case on us,...

On 19th jan i booked a bus to trichy which should start at 10.15 pm now it’s 12.35 pm and still the bus yet to come, and the staff here doesn’t respond anyone properly

Even they don’t have a courtesy to ask sorry or what to just answer, they are not even ready to pick up the call. They cut the landline, put in busy

Just not me here, everyone here hates kpn travels it’s not like the kpn which was few...

I have booked bus on 19th dec'19 chennai to bangalore @ 11.15pm bus,
Ticket no.: bl[protected], i have received the phone call from this no. ([protected]) on 19th dec'19 @ 3.19 pm, that persona saying that you bus is cancelled and we are going to refund the amount to bank by tomorrow. As off now am not received the booking amount.
I have enclosed bus ticket and message received from that person & phone records message.
br...

Dear support
I was supposed to travel 14th jan 7pm chennai-nagarkovil bus from cmbt omni bus stand i reported boarding at 6.45pm and staff said bus yet to come as it was stuck in traffic they every 10mins i was asking status they replied same then 7.30pm they said bus left i asked how bus left without me i didn’t get proper response and number which they provided was also switched off then staff told me to go to urapakam as bus...

I booked a ticket from trichy to chennai on 8:30am on jan 2nd. And all of a sudden 1hr back that day, i received a message from the number [protected] stating the ride is cancelled cox someone else took my ride in madurai and i will receive my refund. And still i haven't received any refund (14th jan). My details mentioned below.
Ticket no: tndq27628815
Passenger: jean shelomith (26, female)
Pnr: l[protected]
Travels:...

I travelled from Chennai to trichy on 2nd Jan. The bus scheduled time from perungaluthur was at 4.20.. first of all the bus came at 6. Moreover the driver number which was given to contact was switched off. When checked nearby branch of K.p.n, they told to contact the main office.again the number was invalid.. when the bus finally reached the boarding point at 6, I was shocked to see the bus condition..it was pathetic.. seats were not cleaned...

I had booked a ticket to bangalore madiwala from chennai in the name of ms usha on 23rd dec 2019. But on 23 rd i got a call from kpn stating that the trip had been canceled and the money will b refunded. But i haven’t got the money yet. I paid through paytm via my hdfc credit card.[protected] this is the number i got the call. Kindly do the needful at the earliest. My contact number is [protected]
I tried your customer care but...

I had 3 horrible experiences with kpn travels.
The staff are so negligent and don't carry the proper documents and permits required by the rto owing to which the passengers are stranded midway inspite of paying a heavy ticket fare.
Absolutely unprofessional in terms of service and i am really unhappy because of this.
Kpn is no longer trust worthy in offering satisfactory services and it is an absolute waste of time...

I booked 3 tickects in kpn travels via red bus of amount 3600. Very bad service. Bus lights not working no power charger not working, no pillow no water bottle bus not coming on time staff member and driver not speaking not proper response, taring bed and ugly screens. I want refund my money back. Plz help me. Also plz punish this kind of travel agency....