Kpn Travels — Bike Damaged and Ask for extra amount

I had booked a bike parcel from Chennai to Kumbakonam so I was the plan to visit the Rathimeena office, board also displayed as Rathimeena Travels but they booked the parcel for KPN services and charged too high compared to the other parcel servers.
The worst customer service any company could offer. The staff sitting at the office doesn't know the meaning of decency. They charged for 2000 RS but the bill given by 1496 only they are said 500 RS for parcel charge Am not like KPN i know only Rathimeena travels for good service but they name showed Rathimeena in front of the shop but booked for KPN parcel service worst service and waste of money. Rathimeena charges RS. 1100 only for parcel no packing charges also. Please avoid this parcel services KPN