Kpn Travels — bus at 8.15 cancelled

Address:Salem, Tamil Nadu, 635007

I had booked on 13th June by KPN travels Salem for the 14th June to Chennai by 8.15 am bus and I have received message that the boarding was scheduled at 7.30 am. 2 messages received was also a reminder to board the van at 7.30 am in the AVR roundana pick up stand. When I came there it was informed that 8.15 bus was cancelled and I could board the 9.15 am bus. No intimation was made except a call at 7.48 am asking me to take the boarding van that will leave to seelanaickenpatti. Why should I not file a complaint against the travels for not having intimated me about the cancellation? If you do not give a reply within day I will be constrained to take legal action for negligence. My booking reference is [protected]@gmail.com.
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I have booked a volvo sleeper from madurai to bangalore. I only got the seat above the engine. And these guys have a hole below the seat and the engine heat is spread all over the seat. Couldn't sleep at all. Paid 1300 rupees for the ticket and got these quality from kpn. I didn't expect this from kpn.
Contact me immediately . travel is tomorrow morning. Tried to contact your staff. so irresponsible. ph:[protected]

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