Kpn Travels — bus break down and improper arrangement for spare bus

Address:

Karur, Tamil Nadu, 639004

Hi i'm balakrishnan. Booked kpn bus from hyderabad to karur. We realised problem in bus and driver also accepted when it start from hyderabad. He drived bus very slow that we reached bangalore at 6am instead of 1.30am.

After reaching bangalore they asked us to change another bus. Where problem started. We came by 48 seater. And they provided 44 seater. 4 o[censored]s they promised to get seat from next bus. Which is about to start at 7.00am. So we waited. 7.00am bus also came. Driver of 7. Am bus saying bus was full and kindly adjust and come. After all fightings and at end we sat on floor and by standing we have to travel in this bus.

Is kpn not taking care of their passenger.
Were kpn hold tag line saying "knowing people needs" were they don't know even their passenger needs.

Regards
Balakrishnan
[protected]@gmail.com