Kpn Travels — bus cancelled amount not refund

Address:H 10,Phase3 ,AnnaNagar ,Navalpattu Trichy 26, 630026

Trichy to chennai on 9 th feb bus 11.00 clock non ac bus cancelled due to breakdown. Amount not refund. My berth no l26. My ticket no b[protected]. On that your staff contact me at 5.50pm how can i proceed but you have to done any alternate bus but no responce in your side pl refund the amount of rs 900 as early. Jeyaramakrishnan my cell no. [protected]. My mail id nithiya. [protected]@gmail.com
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I booked my ticket 16th Feb 2020 for 17th Feb 11.15 pm boarding to Chennai. I come to know at last minute only that trip was cancelled, one old age person giving answer that they intimated by phone, said very casual insulting response. It's highly disappointed situation... I struggled to arrange alternative.

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