Kpn Travels — Bus KPN Cancelled due to Break down, refund yet to be given

Address:

Chennai, Tamil Nadu

I have booked a ticket through redbus.in by e ticket to travel From SALEM to CHENNAI PNR E[protected]. Ticket no: TH6C34348962 KPN Volvo A/C Multi Axle Depart time 3.45 pm my seat number is L11. Where as this had some problem and got cancelled which has been informed to us on 4.45 pm at KPN office Salem ( Upstairs Hotel Saravan Bhavan). There fore Next alternative bus was available only at 8pm they informed us. Hence i have enquired next alternative method, KPN staff told with out any deduction your Ticket fare will be returned if you cancel now, as per their advice requested them to cancel and also once again they called me by phone after 2 hours and confirmed. ( they called by this phone number[protected] But yet to get ticket fare money, where as they informed it will be transact by on line, Kindly look into this and do the needful ful. Rs. 640.00. Looking forward your early action on it to ful fil my request. From june 13th iam follow on this ye to get refund money.