Kpn Travels — Bus service cancelled and amount not refunded


I booked a bus ticket on 27th December on KPN Travels for myself to travel on 29th December 2023 from Bangalore to Tenkasi. I booked the ticket through KPN Website. On the travel date, one person contacted around 08.10 PM and informed the bus service was cancelled. He didn't mentioned any alternative option arranged (His Contact Number [protected]). Then he switched off the number. None of the KPN contact numbers were reachable. tenkasi KPN office says that they don't even know that the bus is coming or not and they didn't gave any contact number to enquire. No support or help from KPN side. I haven't received any information regarding the ticket amount refund.
As a resolution to my complaint I need my ticket amount Rs1350 as a refund.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    KPN Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    KPN Travels Phone
    +91 42 7422 2222
    KPN Travels Address
    23B, Rajaji Street, , Swarnapuri, Salem, Tamil Nadu, India - 636004
    View all KPN Travels contact information