Kpn Travels — driver is not polite. speaking rudely to lady passenger

I was travelling from chennai to tirunelveli. Boarding point is porur tollgate. Whrn i tracked a bus through redbus the bus was shown at maduravoyal but it came to porur tollgate that time itself it seems. The driver called me and scolded me like that is the only kpn bs that came through porur tollgate so i should have ask that bus. I am not sure that was the bus because tracker shows the bus was at maduravoyal and the bus number also wrong which was shown in redbus. How come a lady passenger go and check every bus. The driver does not know how to treat a lady passenger.