Kpn Travels — Not delivered Package on date & Irresponsible

Address:	Salem, Tamil Nadu, 636004
Website:	www.kpntravels.in

Hi, I am Subbulakshmi from Trichy. I am self employed (Mother of two grownup children) and I used to sell clothes bought from wholesalers in Tirupur and sell it to customers through stalls in colleges and schools. I had got first time appointment for putting stall in Mahindra city, Chengalpattu on 17-Feb-2017 and I have paid registration fees for that. Since I had put a salem last week, I have sent remaining clothes as a parcel from Salem to chengalpattu on 13-Feb-2017 & paid Rs.330 in KPN Parcel service office, Salem. They have promised me that they will deliver before 17-Feb-2017. Even I have tracked on 15th and 16th Feb. They said me that it was delivered already.
But when I reached Chengalpattu office, I heard it ws not delivered. From morning, Salem guy was saying, the phone was not picked my chengalpattu guy. But chengalpattu guy picked all my calls. They have promised me that it will delivered by 4PM atleast. As function is between 1PM - 8 PM. Being a singe woman, i couldnt able to fight with them, I have accepted to get by 4PM. But its 6PM now, I didnt get responses from them properly. When I called head office first time, they have responded but from second time, till they recognizes me, they are talking fine but after that they are saying, couldnt hear my voice.
The whole day in my empty stall, I was crying like anything. Waste of my registration fees and parcel fare. I have created a bad impression here, they wont call me again for this opportunities. I couldnt bear this money loss, Time loss, Impression loss. Crying like anything. Please help.

Thanks,
Subbulakshmi
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