Kpn Travels — Parcel product damaged (bike)

Address:

#15, Municipal Complex, Pangal Road, Opp Van Stand, Tiruvarur, Thiruvarur, Tamil Nadu 610001 94899 77041

Send a parcel (bike ) to my wife in Thiruvarur to kadayanallur n Kpn parcel service. It’s a new brand Suzuki access 125. But was got many scratches and one part was broken. I tried call for Thiruvarur Kpn parcel service but they not respond properly and talk with rude behaviour. I paid 1700 for parcel and 300 packing charges in rupees . I need compensation and proper explanation for this from Kpn particle service side.