Kpn Travels — regarding cancellation

Address:

Chennai, Tamil Nadu

I booked a ticket at 8:10pm on 2nd june 2019 for a bus scheduled at 11.15pm via red bus website to travel from trichy to chennai. Ticket no tn6y14622257. After 5 mins i decided to cancel and tried cancelling the ticket but it gave me an info telling ticket cannot be cancelled within 3 hrs of travel time. I went to the kpn office in trichy but the response was, we cannot cancel your ticket. Even flights permit us to cancel ticket before half n hour of travel time. No one was ready to help. I tried the kpn head office number [protected] for help but no one picked the call for 2 hours. First time in life i had a very bad experience with kpn. Will never travel or recommend anyone to travel in kpn henceforth. My 1000rs ticket went for no cause.