Kpn Travels — rude and indecent behaviour of driver and helper

The bus staff informed that bus will drop the trichy passengers in mannarpuram.. View the bus onward going to madurai..

But they suppose to drop in trichy central bus stand...

Even we don't know this bus going to madurai and it will drop trichy passengers in bypass before booking...

If i know earlier i never choose kpn and i booked in any other travels who dropped us in trichy central bus stand...
Very bad customer support.

I'm traveling from chennai to trichy with my mother.. I booked kpn travels through redbus which departure time is 1315 from omni bus stand, koyambedu..

They may easily change that co-passenger to any single lower berth side and accommodate us in two side by side lower berths... But they were not done and they behaving like rowdies/gundas...

Driver arrogantly told me to get down from the bus.. And the helper not listening any thing from me...

Their rude behaviour really iltreated me and making me a unpleasant traveling...
I really need apologize from the driver and helper/cleaner and prompt action from your side for their irresponsible and irritating behaviour...

I really feeling bad for selecting kpn travels from redbus... Next time myself, my family members and friends will avoid kpn travels.. If i not get any justice...