KreditBee — Loan not closed and affecting Cibil score

Hello consumer court,
I have taken a loan from kreditbee of 25000 and i paid all the wmi's on time. Wven i foreclosed the loan before last emi.
My last emi was in march and i have paid all the emi's in feb 6th and closed the loan.
I received text that my loan is closed but it's still showing in cibil transunion and if affecting my score. I'm in urgent need of funds and was unable to take loan due to this problem.
I was on notice periods in my job so i was late to pay january emi. But i paid that with feb emi and already informed this to kreditbee team when they call me to remind for emi.
I have taken loan from kreditbee but they have given me the amount from cholamandlam finance. And its still showing overdue.
Can you please do the needfull.
Pfa the necessary documenta realted to loan.
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KreditBee customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2023
KreditBee Customer Care's response
Dear Vaditi,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected] with all the details and our team will check and assist you with your query.
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