[Resolved]  KSEB — transformer hanging electrical lines

I am residing under moolamattom electrical section. Here, near kannickal post office have a kseb transformer. 5 months ago a traveller hit this transformer and cut one of the two pillar's of this transformer. Now the transformer hanging electrical lines. Several times inform this subject to kseb officials but do not take any action. There for 1, must be take immediate action regarding this subject. 2, enquire which action take by authority against vehicle for maintaining loss due to accident