KTM Sportmotorcycle — availability of bike parts

Address:

Vill+po-gobrapota, ps-bhimpur, Nadia, Besides school playground, Nadia, West Bengal, 741103

I went to krishnanagar ktm service center on january 27th, 2020 with some problems with my bike. That's where the service manager at ktm told me to order two parts for my bike,, and the parts i ordered were within the ktm warranty. The service manager there told me that my bike parts would be out in 10 to 15 days. So today it's been a month since they couldn't bring me those parts, so i had to face a lot of problems. Please do something as soon as possible.
Name - sourav roy
Mobile no - [protected]
Vno - wb52aj0418
Ktm service manager phone no-[protected]