KTM Sportmotorcycle Complaints & Reviews

Sir Iam the owner of KTM duke 390 2017 model motorcycle. Reg. no KL 02 BB 6647. Today I went to showroom ( sarathy motors thattamala kollam) for changing front brak pads. After changing the pads I went to my home. That time the brak disc was too hot and wheeel is totaly jammed. So I return back to showroom. 2 technicians checking and said that it will be okay if you run a few. Iwent home again. Complaint has the same as there are also have. Then I went to local bike work shop. It made me a lot harder. Please take necessary action against show room.

Complaint for not getting RC Book
Sir,
I am chetan prakash khinchi, S/O- panchu lal khinchi, Vill- bijainagar Dist- ajmer. It is to inform you that My Motor bike (ktm rc 390), bought from KTM ajmer showroom, on the 25/02/ 2019. When I am communicating with the ktm Showroom, they said that within a few days I will get it. In this way I am harassing for 2 months. In this situation I am requesting to you that please take necessary action against ktm showroom for negligence. Thanking You.

BIKE : MH.02.FD.3029 (MILIND MASURKAR) purchase 4th march 2019

As we are very disappoint from your KTM GOREGAON MUMBAI service centre team, as they are not qualified, dont know how to behave with customer and till date my problem is not resolved as from one month m facing rusting issue and rear wheel sensor problem, and your team is telling it is a normal thing dont worry, (as your workshop manager Mr.Dipesh) told this words and keep us waiting for long time,
I think i have taken a wrong decision to purchase the KTM request you to release my funds back and take your bike back.
pl update soon or else ill tweet on social network. soon

I left my KTM Rc 200 for service in omr showroom near Sholinganallur. After that I met with an accident and I can't take the bike from service. Yesterday I called the showroom and informed them that I'll take my bike today. The response I got today is 'battery fault and the bike can't be started'. Again I bought a new battery and asked them to fit it and Chech since the last battery was the new one. He is telling that after searvice the bike is not started so far, so the battery life ended. Is that my problem? Waterwash also not done. While asked for water wash the reply I got is 'we won't do'. But yesterday while calling itself I informed them to do water wash. The supervisor telling me that do what you can!

Hey
I purchased ktm rc 200 approx 7 months ago, but last 3-4 month i faced many problems in bike but when i visit service centre, they checked & told me some problem. I do all thing which service engineer said but after that the problem will not resolved & other problems also start. I went almost 7-8 times and do all the things which was told to me but after that my bike prblm remain same. When i ride bike, i feel its a normal bike. Its ktm feel was gone. I dream to puechase ktm rc last 3 year but after purchased ktm rc, its like i was fool who mad for ktm. I also previously compain on your facebook page and twitter account. Please do help me. I am from jaipur(rajasthan)
My details are given below-
Name - mayank gupta
Contact no - [protected]
Email id - [protected]@gmail.com

I have duke 200 and one day its engine valve break down due to some chain tnsioner issue and as my nearby showroom is iin jalgaon so took my bike there and they me time about 1 month for checking up the bike and give me the estimate amount but after a month they give me estimate of about 60, 000 rs so iasked for which you are charing this much so they told if you want to repair then repair your biike otherwise take your bike and go thats their behavious and they are behaving so rude... I want ktm to take an action about it... Otherwise i have sme secet clips of that particular showroom i ll take legal action to it

Hey,
I have a ktm duke 200 bike. I had an accident and i had applied for insurance.
And before we had given it to repair there were a few things we decided.
Like the side fork bend was to be left untouched as we decided to get it repaired outside. After the repair fork bend was repaired, wheel throwing was done and gear was not repaired.
And the things we agreed upon was discarded as they said you got insurance so we thought about changing a lot of stuff.
This was not what we had initially agreed upon.
Attached below is the initial bill we agreed upon.
The fork bend and the wheel throwing was not a part of the agreement initially and the gear pedal was also not done.
I would like to see some resolution off of this.

My contact number: +[protected]

I have ktm duke 200, my bike suddenly shuts down, while riding and doesn't start.

This happened many times and i towed my bike to service center. They suggested to replace the few parts and still issue not solved.

I live in bangalore and i gave my bike to btm layout service center.

I spent more than 4000 rupees on this problem. But still not solved,. Please help me on this.

Karthic s
[protected]

Dear sir,

I buy an new rc 200 from tirupur ktm showroom.in showroom they are not responding us properly. I buyed before
One month but till now they not even done registered. They talking with us like an third person they are not even picking my call itself. I request you to take an seviour action if else not take an action i will file a court in case.

After enquiry contact me +91 [protected]

Dear authority
Previously also i have complained about servicing issue at malda ktm @ planetwheels bajaj. Malda ktm showroom never keep parts of ktm. But after complaining once also they have not changed there attitude. On 8th april i gave my bike for engine repairing. But till date they are unable to make the parts available. They are complaining about transport. My bike is kept useless at service center. So if a bike is unused for 1 month and some other usses arise then who will take responsibility?
The showroom should keep parts available atleast 1 each. But they are not maintaining the availability.
Please look into the matter.

I have given my ktm rc 200 for some engine work in borivali service center.
I gave my bike to service center on 2nd or 3rd april 2019, & today's date is 23rd april 2019. Still they don't know what is happen to my bike. One person says that "your bike is ready will give you delivery tomorrow" as we went tomorrow they said, "we don't any thing, the part is required we have ordered but we have not received yet". I gone to center 5-6 times but no proper responses from there. Yesterday also i called them & went there personally but no responses from there.

My bike got accident on somehow 6 month ago
Due to ktm spare shortage it took 3 month to repair as new
Now today on 17 april 2019
I went on ktm showroom to take my bike
They told me that the bill is of 24000INR
on which i had deposited 8500 at the tike of submiting my bike for repairing
The total bill is 24000 INR amount to be paid is 16000 which was due
So the ownet told that you need to pay parking charges for 168 days which cost me 16800
So M I looking A ### or my face look like a donkey
Why would i pay parking charges
And the upto now the oilseal which was damaged had not being repaired
So whom to blame

I am ready to pay the outstanding amount 0f 16000 INR
if the owner is not ready to accept the bill then
There is consumer form
And police complaint is ready for you

I had purchase my ktm duke 390 2017 edition in the year 2017. Since after that i am facing oil leakage issues and oil low pressure. Even when i took it to ktm servicing i was facing that same problems of oil leakage after the bike being chceckd by the ktm mechanic. So i want replacement of my bike. My life is like hell now i bought it on loan as i am a poor family boy... And the bike is always making me problem some time it gets off on the road and u use to keep it on the road and come by walk to my home for like 20 kms its really very bad luck for me as i have 2 ktm 390 bike the older one is nice bike never had trouble bt this 2017 bike makes me cry please replace my bike and you can check it before replacing it as its bike fault

Hi,

I am jyotiranjan srichandan i brought a ktm 125 bike before 3 months from bhubaneswar jaydev vihar showroom but not getting my number and insurance paper. I have already 20 times called your showroom but they always said you can get 2-3 days they make me fool every time. I am totally harrassed by your service. I think you should take initiative about that and i believe you can take action. I have already paid fine rs.5000 due to number plate and insurance paper. Kindly solve my issue asap.

Thanks and regards,
Jyotiranjan srichandan
Mob:_[protected]

I have using KTM duke200, my vehicle odometer was 7100KMS only fuel guage was not functioning in my bike, I attended 2 free service at dharmapuri, they are not responding properly, it was very worst service centre, now I am using my vehicle at erode, they are telling that you are not attended the free service, so you can't get any claim. Contact immediately. I need proper response and solution for my complaint.
My name is karthikeyan
Vehicle number : TN 29 BH 2082
My contact number is [protected]

It has been 20 days since we ordered the bike duke 250 abs version. We paid the whole amount including all the taxes only after given assurance by the ktm showroom members that it will be delivered within 10 days. Later when we consulted the showroom for the details they are ignoring us, and are neglecting our calls. We are all set for taking legal action if our complaint is not considered and taken care within a short span. These showroom members are going against customer ethics and rules. Kindly consider my request and we hope appropriate action will be taken soon, thank you.

I purchased a duke 200 on 25th march. Its giving me a lot of heating issues. My bike has turned off while driving saying too much heat. I am from mumbai, thane. I went to the service centre they are not taking any action. My coolant is also almost drained an finished in just 5 days of driving between 450 kms. My kind request to get my bikes issues solved. Thankyou.

Recently i met with an accident on my ktm rc200 and took it to the service center, they asked me to pay some amount in advance before they could examine the bike.
I paid rs.6000 in advance, but later on being unsatisfied with their service and professionalism i decided to change the service center. (Job was not started on the bike)
As per the regulations they charged the examination fees and parking fees and promised to re reimburse the advance paid within 4 working days.
Its been two weeks now and no action is being taken from their end nor they are answering my calls professionally.

Reminder 1.

Dear authority
Its almost one month gone. Till now after doing complaint also i have not get any solution from ktm service malda. Now i am bound to service my bike outside of service center on monday. But i will take ligal step against malda bajaj shwroom and ktm service, also i will cerculate this complain in all social medias to destroy ktm sales if i don't get any solution from ktm within monday itself.

My bike is registered at malda, west bengal. I have faced very worst service by malda ktm service marketed by bajaj. Never i have got any parts available at bajaj showroom, even an oil filter. For every parts we need to place order which need approx 1 month to get available. Few days back i have got some issue in my bike but technician is telling that he will open my bike engine after 1 month as now he is busy with other bike. After that he will place order the part which will be needed which will need more 1 month to reach at malda. Means i have to keep my bike useless for 2 months.
Is it a nature of service?

Vehicle no - wb66q9404
Year -2014.
Rto - malda.

Thanks
Anubhab choudhury
[protected]

Dear sir
At the time new vehicle purchasing, they have given quatation with bumper to bumper coverage., but policy issued without bumper to bumper coverage, dealer may absorbs amount. We have office mail from ktm for insurance with bumper to bumper. Now we met an accident insurance company paid the claim for normal policy.. We lost more than 15 thousand loss.. Tn 02 bp 1843