KTM Sportmotorcycle Customer Care
KTM Sportmotorcycle GmbH
Customer satisfaction rating: 3%
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146
COMPLAINTS

KTM Sportmotorcycle Customer Care

KTM Sportmotorcycle GmbH

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Address
Betriebsgebiet Süd, Stallhofnerstraße 3, A-5230
Mattighofen
Austria

Customer Care Phone Numbers and Contacts

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Additional info
Customer satisfaction rating
3%
Complaints
146
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

KTM Sportmotorcycle related photos (23)

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KTM Sportmotorcycle Complaints & Reviews

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KTM Sportmotorcycle — about my bike service

 Shashank.G on Jan 29, 2018
I have given my bike for service in service centre begumpet, hyderbad, india. My bike was dead and when i came and communicated with the begumpet service centre people and one of the technician checked my bike and told me approximately the engine may be stucked and even the second head of the service centre had written that engine got stucked in my receipt. They asked me time of 4 days and i was ok and they even told me they will contact me and let me know what the issue is with my bike. And after 4 days they dint even call me but i was ok may be there was a major issue. And on the fifth day i called...
Complaint comments  Read comments [1]Complaint category Education

KTM Sportmotorcycle — insurance amount regarding

 Shiva Dharsan on Jan 21, 2018
My bike got accident at the month of july 2017. I left my bike for service and i applied insurance. I haven't gotten my insurance money for about two months. And by the end of sept, i got a call from the showroom where i bought the bike. They told me that my insurance which they gave to me have some problem and till now i didn't received the money yet...
Complaint comments  Read comments Complaint category Insurance

KTM Sportmotorcycle — engine noise and poor service

 Rathishsarav on Jan 19, 2018
There was an engine noise in KTM Duke 200 after using it for only 1500 kms. We contacted the showroom on 28th December 2017 and they checked and said that valve has to be replaced. They didnt have one in stock and said it will take 10 days to reach them and that they will contact us. But they didnt and so on 18th January, 2018, we put in a complaint through their bajaj customer complaint page and also to their email. The local coimbatore showroom service manager(eagle motors) called us and said that they have only some very few valves being allocated to them each month and that they can go as per...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — bike duke ktm according complaint aligarh kym dealer is thief

 Sajidazmi on Jan 17, 2018
This delear the thief aligarh ktm delar
I was geven for service duke 200
Then i go for taken but there are my bike so durty and bad condition and left the bike there then i go after 2 month saw the bike this time is same condition then i go after 4 month this time dealar saying pay for per day 200rupees when I hearing sonund this and made that mean this delaer is so bad plz help me...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — neglection from service centre

 Anki kumar05 on Jan 15, 2018
I am an owner of duke 390. There was an issue with starting of the bike . I gave the bike to get repaired on 1st dec 2017 only and till now 15th Jan 2018 I did not get it back. So this is the way DUKE has decided to take care of its customers. This has totally got to an intolerable limit. Kindly look into this matter. I am attaching the service card receipt with this message....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — engine noise

 Mûflâh Môhd on Jan 10, 2018
I bought ktm rc 200 2017 model recently. After few days of using, there is a noise from engine top head and exhaust outlet. Then i complained to ktm jai motors navallur chennai to fix the problem. They said me to bring my bike when sound become louder. Till then my second service reached its limit and i gave my bike. They had my bike for more than 1 month in show room and the servicing was too bad. After changing the engine top head within few days the noise started arising from exhaust knot. And the noise became so severe. I feeling so upset after buying this vehicle with so much cost. The ktm...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — multiple issues with my ktm rc 390 motorbike

 Ravi DK on Jan 9, 2018
Hello team,

I’m finally writing you after lots of frustration. This is in regards to multiple issues my motorbike.

Please find few details as below:

Make: ktm rc 390
Reg. No: ka 03 hz 8173
Date of purchase: 5th june 2015
Purchased at: 657, 100 feet road, 1st cross road, hal 2nd stage, near kfc junction, indiranagar, kodihalli, bengaluru, karnataka 560038

As you see it’s been just 2.5 years and i have been into lots of issues. It’s not a single day of joy in riding my motorbike. Let me list out the re-occurring...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — duke 200 engine noise, problem with head assembly

 Jagadeesh Pandiaraj on Jan 9, 2018
I am writing this mail with great regrets of buying a ktm motorcycle. Ktm service quality is very bad. I love the performance of your motorcycles, and all the service were also good. But now i am having an issue with the engine. The engine sound of my ktm duke 200 is totally different. It does not sound like a duke at all. When riding on road, it sounds like the engine is totally gone, it sounds worser than a 100cc indian make bike. When the bike was new i used to hear the awesome steady beat of the engine properly. But now, that beat is totally gone. When i showed the bike to jai autos, selayur...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — clutch cable

 Møhd Anaz on Jan 2, 2018
I am anas from kerala
I am not satisfied for using ktm 200
Because 200clutc cable no available in ur authorised dealer
This time i am asking for team ktm why u produce duke?
The bike parts not available in ur dealer and market. The company cheating customer. This status ktm brand not grow in market because here service is main fact. Ur service center labour's also not commit to customers.
Plz replay for my question why ktm parts not supply dealers.
Plz sent to this question answer team ktm.
Without clutch cable how ride a bike?
I brought...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — complaint

 Kishørè on Dec 28, 2017
Hello sir, i am from india, tamil nadu-dharmapuri district
From last may i just booked ktm duke 200... For late delivery i cancelled my booking.. And asked for refund amount
They are telling... We are not responsible for that and we will sent it to our company and company is only responsible for that refund amount... So it will take some time...
Sir please... I request u to take some action against that branch...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — bhiwandi ktm service centre wala chor hai

 Danny Khan on Dec 17, 2017
Myself self danish my bike number is mho4gw1076 which i took into yr 2014 i m in a he'll of a problem due to you service centre back here everytime i go there they have some or the other excuse from last 2 month so sir pls look in to this i hv left my bike at your service centre
Waiting for your revert call as soon as psbl
An unhappy owner of your ktm bike
Bhiwandi
Ktm service centre wala making fool to custom
Bike owner name:danish mohd yusuf ansari
Registration no. - mho4gw1076
Bike name/model - ktm rc 390
Name of last service center visited...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — my duke 200 had a engine head some trouble sound

 Sai Stnz on Dec 15, 2017
I just buy my duke 200 in india, tamilnadu, trichy krishna showroom, i use three month only, but i have a some anonymous sound in my bike engine head, i complaint to showroom but they didn't take any further step on my bike... Theu told some spare part not in my showroom i just order that... But they tell this to me last 1 month.. Please take a action against that showroom...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

KTM Sportmotorcycle — 250 duke engine failed within 2 months after buying but service center are hopeless doing their job

 suttsda on Dec 12, 2017
The ktm service center gives very hopeless services it been a month my bike ktm duke 250 was totally damaged as manufacturing defect i was successful in claiming the warranty but the think is that on 13 nov 2017 i gave my bike to ktm service center and the date was 28 nov 2017 for returning my bike but yet my bike is not done everytime i just went to service center the always gave me the reason that they have order my part an told me within 1 week of december they will ready my bike and while in first week i went to get my bike they told me that my engine is totally damaged and i have to wait for...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — engine low pressure

 deependra_incredible on Dec 12, 2017
I had purchased a bike i. E. Ktm duke 390 2017 on 12th june 2017.

Post 3 months of purchasing a defect has been identified regarding the engine.

Engine oil pressure low pops up on the tft screen event after getting it checked at the authorised ktm service centre for 6 times. Whenever i gave it to them to recheck at the service centre they keep the bike for almost 4 - 5 days and post check up the same defect pops again.

Bike is still under warranty. It's been only 6 months i have purchased it....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — regarding service

 Pradeep061 on Dec 11, 2017
I am owner of ktm duke 250
Name - pradeep jain
Contact number - [protected]
Vechile no. Mp04qj1346
Chassis no. Md2jpeyd2hc035583
I have buyied the vechile on 30/08/2017 and from the new few days i have face the problem of clutch. I have gone to them regarding this issue they tighten and lossen the clutch again and again and said that if it happens again we will change and even they not written this issue in there paper.
And after 1 months the one clutch plate does not work and then they are saying that you have to pay for it. Even from the buying day the...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — duke 390 bike defect since purchase

 jahanbandrawalla on Dec 1, 2017
Dear sir,
I write this mail with utmost disappointment and regret as there are certain matters that need to be brought to your immediate attention.
I had purchased a brand new ktm duke 390 from khivraj motors, indiranagar branch, bangalore on the 29th of july 2017.

Reg number : ka 03 jm 3758
Chassis no : md2jpjyc8hc227039
Engine no :[protected]

Since it was a saturday and the rto would not be able to register the vehicle that day, i was told it would go for registration on the following monday (31st july 2017).
As soon as i was handed...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — duke 200 meter problem

 MH Rider shub's on Nov 29, 2017
Duke 200 meter problems
I am facing problem of ignition/meter in my duke200. I had show that problem at ktm workshop aurangabad but they are not solving my problem. Still my bike is in warranty. They are applying huge labour charges. Bad service of at ktm aurangabad. Solve my problem fast. Ktm workshop mechanic name-rijvan

Ktm showroom aurangabad maneger name: nittin thombre-[protected]
Duke 200 owner name (Shubham ajit nahar)...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

KTM Sportmotorcycle — ktm service

 Mandar A Sukhathankar on Nov 29, 2017
Ktm duke 200 needed service and there were complaints about brakes binding and nuisance high coolant temperature warning when headlight is switched on. Also broken rear turn indicator. The service centre said only motul 7100 oil is available as they are not allowed to put in anything else. Although till date at all my service visits ive been offered servo oil which is one third the price. I agreed to this.

Received a call in two days that bike was ready for pickup. Saw that the bike was not even washed. I was billed for service, oil, filters and chain lube, clutch cable replacement...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

KTM Sportmotorcycle — front alloy broken

 manu gopal on Nov 25, 2017
My duke 200 about 10 months old has a problem with the front alloy wheels .when informed to the showroom they told me that they will not allow any warranty to my broken alloy .its not the first time that they are denying my warranty .so kindly do the need and fix this issue as early as possible .hope that you will take the necessary action and will fix my problem as early as possible....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — ktm 200

 brijesh devaram on Nov 22, 2017
I gave my bike in marathahalli showroom (Khivraj), bangalore, since my bike had throttle problem, without any proper diagnosis, they changed the whole throttle body which costed me 7000rs. But even after that, the problem did not get fixed. Now i have given my bike in mekhri circle since they were more promising and well behaved. It is going to cost me another 10k since they are running the diagnosis on the whole bike including engine.
Khivraj motors marathahalli has to refund the amount because ktm has promised that a spare part will be changed only if it would resolve a particular issue....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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