KTM Sportmotorcycle Customer Care
KTM Sportmotorcycle GmbH
Customer satisfaction rating: 3%
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192
COMPLAINTS

KTM Sportmotorcycle Customer Care

KTM Sportmotorcycle GmbH

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Address
Betriebsgebiet Süd, Stallhofnerstraße 3, A-5230
Mattighofen
Austria

Customer Care Phone Numbers and Contacts

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Additional info
Customer satisfaction rating
3%
Complaints
192
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

KTM Sportmotorcycle related photos (28)

KTM Sportmotorcycle Complaints & Reviews

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KTM Sportmotorcycle — ktm duke 250

 Sanjuktmduke on Jul 30, 2018
I have booked a ktm duke 250 from kalayani ktm banashankari showroom in bangalore on 20/07/2018 and they delivered a bike which was displayed at their showroom and had test driven by so many customers. While receiving the bike from showroom the silencer pipe was in rusted condition and trip 2 meter showed 180 kilometers in the display when i asked about this sales man convinced me with fake reply...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — false information about servicing

 Pratik kad on Jul 19, 2018
I recieved a call from KTM phugewadi (Shubhangi) saying that i have my free service pending... when i came here people over here said that free service was not availabe and i have to pay for my servicing... This is not so done calling customers and giving false information just to make your serviece mark clear... And the staff here was not even ready to tell the name of that employee who called me for the free service... This is a cheap thing to for KTM to keep such stupid useless employes who dont even have sense of monitoring the systems......
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — spare parts not available

 Rohan Kavalloor on Jul 14, 2018
I have ordered a fuel pump motor as I was stranded my bike was not in running condition I was asked to travel from Goregaon ktm to vasai ktm as they had the part available Ktm could not get it to Goregaon for one customer. Now my bike is in vasai for over 2 months and I have no update about my parts I had to keep my bike at a friends place as they did not have a place for my bike. I am calling them on a daily basis but no update. How can Ktm keep their customers stranded and without a bike for 2 months and now I have been asked to take my bike some place else don't you guys have coordination can...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — battery issue

 Anindya Taraphdar on Jul 14, 2018
I bought my Duke 390 2017 on 16th august 2017.
I almost done about 4000 km on my duke.
I have a issue with my bike battery in just 11 months.
And my bike stops in middile of no where.
After this incident i contact to local KTM service center and they told me that they provided me a warrenty of my bike battery that takes almost 3 work days
but after 5 days they told me that my bike battery has some water issue
but i told them that my bike battery has some water leaking issue from day 1.
So they told that they try to cover the battery in warrenty.But...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — ktm model 200, domestic version my13

 ranba on Jul 11, 2018
I purchased a KTM Duke Motorcycle Model 200 Duke IN, on 24 June, 2014 (Inv. No. DB/HB/14/KTM/75), after visiting the KTM showroom in Shantinagar, believing that this was a great buy.
1) Unfortunately I faced tremendous problems a few months after purchase.
2) The bike would suddenly shut-off and on complaining to M/s Khivraj Motors, Kasturba Road, Bangalore-1, they would merely clean the air filter and service the vehicle as necessary. The bike would then run for some time and then repeat the sudden shut-off.
3) Often by pressing the starter button for a long time, the bike...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — engine work

 Sathish Sad on Jun 23, 2018
I am sathish... Two weeks before i gave my bike ktm duke 200 for engine service at dharmapuri ktm service center... When they delivered my bike at that time sound came from engine piston... I asked the service manager about that sound he said after 500km the noise will be reduced... I completed driving 500km (40 -50km speed) and then engine piston sound get increased more... I complained about this issue to the dharmapuri service center they are not giving proper response to this issue... They are not giving solutions to this problem... They are not attending my phone call also... Please take action...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — regarding the poor quality of servicing at ktm servicing durgapur

 Jagadheesh1994 on Jun 11, 2018
I bought ktm duke250 motorcycle at durgapur on april 2017.
Recently from three months i am facing problem of sevior noise from back portion (Disk/chain).
I took my bike to serving centre durgapur two times. I m very dissopointed with the servicing. The quality is very poor.
Without solving problem they are telling that problem solved. But after servicing the noise is becoming very sevior than previous.
So please resolve my problem as early as possible as problem is very sevior....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — my fuel injection, body vibration, gear shifting and bad service.

 Sudhanshu231 on Jun 5, 2018
I have bought a ktm 250. On very next day of buying, i started feeling vibrations and gear shifting and jerks in bike. I took it to my near by ktm service which is in btm, bangalore, karnataka. They have not fixed any above problem and treated badly the bike. Which results in lots of scratches and time waste. I am highly disappointed with bike and as well as the service center. I am not sure, what will they do to my bike if again i give... Please help me to resolve these issues. Service center is ktm btm, bangalore, karnataka.
Contact no. Of mine..[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — fake sale receipt

 Sindhur Prasad on May 22, 2018
Dear management,

I had purchased a ktm duke 200cc in the year 2014 and i sold the bike in the same showroom from where i had purchased on 15/09/2017.
Show room adress (Ktm banashankari #180, 1st block, 100 feet road, hosakerehalli main road, banashankari stage 3, bengaluru, karnataka 560085)

Till now i have not received any details to whom the vehicles has been sold.

We are calling them but they are least bothered and every time when i ask the details they keep on postponing to give the details.

In the month of march 09/03/2018...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — products not available

 Siddharth Rathi on May 21, 2018
Hello
I siddharth rathi from meerut
Today i called in ktm showroom for service they said come to showroom we provide our facility
After i arrived to ktm showroom for service they said that engine oil is not available i said to change tha chain set and front break shoe they said that this items is also not available
It is third time to me
Now what?...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

KTM Sportmotorcycle — low oil pressure

 Jay Krish M on May 21, 2018
My name is jayakrishnan.. Last dec i went to bangalore for a ride in my duke 390.. When i reached bangalore my bike shows low oil pressure. I took my bike to btm layout dealership and they said someone has put dirt my radiator and i serviced my whole bike for 25000
I insisted them to completely repair my vehicle so i can avoid future problems
They repaired and said to me that every problema has been solved.. Bt after 1000 kms it showed again.. Low oil pressure.. Then i took it to my dealership.in kerala.. Palakkad.. They said oil is burning because rings may be weak.. How can it be...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

KTM Sportmotorcycle — complaint regarding ktm, showroom, sales, manager anisabad bypass road patna bihar

 Hastanand kumar on May 20, 2018
Sir/mam,
I hastanand kumar, wants to inform you that i have purchase a ktm bike i. E ktm rc 200 i. E br01cz 0944 from ktm anishabad, bypass road, patna (Akarsh bajaj)
On 2nd of may my bike made with an accident and on 3rd of may i have submitted my bike in the ktm showroom, anishabad, patna, bihar. Sales manager has promised to deliver my bike within 15 days i. E on 18th of may and today is 20 may but till now they have not repair any parts of my bike and instead of this he is giving excuses that parts are in transit till now and now he is saying that i can’t promise the date...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — related to bike

 manish oraon on May 8, 2018
Hi ktm i m manish from ranchi, i have a bike duke 250 which i bought in the month of september 2017, it started 3 months and stopped suddenly and after that, i did the compilation by moving to the service center, those service center said that there is a problem with the engine will take a little time to become. And after doing this 4 months later the bike is also that people. Even after the meeting, the same problem is coming, bike is not getting started.. I had bought the bike to run in the service center not the head.. I requst you to do somthing sir......
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — i am complaining about ktm rc390 which has not even completed one month and the rear tyre got a real deep cut on a bumpy road.

 Gulshan Parmar on May 6, 2018
Hi team ktm, i am marking this mail to throw light upon an incident that happened with me last night when i was out for a ride with my friends. I was riding my rc390 when the road got a bit bumpy and rough and my rear tyre got a deep cut near the rim and my bike wobbled however i managed to control it and did not crashed. I just want to know if this happens with every metzeler tyre. I am extreamly dissatisfied with this because i cannot expect this coming from ktm. I brought my bike back with the help of towing truck. All i need is my bike to be repaired as i do not think that this is neither your...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — head assembly is not available in mumbai

 Ajinkya Chavan (bboyace) on Apr 18, 2018
Dear ktm india

This is to inform that i have a ktm rc 200 purchased october 2017. The bike has a major problem of turning the ignition off on slowing down speed. I'm shocked about this how my new bike doing this. It is very difficult me to go to office because it to far from my home. I m very disappointed by ktm mumbai.
I've got the bike inspected at goregaon service center and they found it has problem with head assembly and it is to be replaced. I've also got the bike checked at other service center but head assembly is not available in mumbai. Its a one week now and i have...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — insurance guidance

 Kptrepswal on Apr 16, 2018
Recently i met with an accident and the documents required to claim insurance were submitted to the dealer according to his guidance but he did not tell us to give the liscense of bike he just tell us to submit liscence and we submitted lmv liscense and he inspected and send the documents further to the insurance company but now the insurance company is refusing to pay claim because of the liscense. The dealer was paid for the repair to our bike and some parts were not changed he just added them also to the bill and we found that he has aaded those parts also which he did not replaced in my bike....
Complaint comments  Read comments Complaint category Insurance

KTM Sportmotorcycle — rear left side indicators

 Omkar Dhavanpalli on Mar 30, 2018
The design of rear indicators of rc 200 is the worst. When any person sits on the rear seat his legs automatically touches the rear leftside indicators, and it is soo delicate that as soon as the leg touches it immediately breaks... My bike's 2 indicators have been broken due to this design... The indicators are soo outward that it easily gets broken whenever something touches the indicators, especially the left side indicator.. So i suggest you people to modify its design.. Plz.. Because each indicator costs for 800 rupees... So its very costly... Soo plz help me...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — old manufacturing model

 Krishna Gohil on Mar 28, 2018
Hell sir/medam, i am krishna gohil from nashik city, maharashtra, i book ktm duke 390 2018 model on 28 january 2018 and got delivery on 10 february 2018 after i got registeration number mh 15 gh 0107,
I dot rc book, and i saw the manufacture model is 2017 so shreenivas motors (Amol sir) my dealer gave me 2017 model instead of 2018. Before i complained also my reference number - isr 315755 on 21 march 2018 after that i complained on [protected] three time and they say wait for 24 hours i waited but nothing happened so what to do?...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — parts not available

 Sherab Chopel Bhutia on Mar 27, 2018
Hello sir/mam,
My radiator fan died this 24th march, 17, and, "the part will only be available after 10th april, 17", said the ktm service centre, siliguri, west bengal, india, i own a 2015 ktm rc390 and after 2 and half almost years & 27k km the fan finally dies, had to face the same issue when my front fork seal failed, and had to import parts from nepal, pokhara. If this is the case, i shall sell my bike off and suggest anyone not to get a ktm especially due to parts unavailability, it would have been fine, if this was a superbike or a high end cc bike and manufactured out of country,...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — service complaint

 Amr Vhr on Mar 14, 2018
I’ve kept my ktm duke 200 on 5/03/2018 at salatwada bajaj workshop vadodara today it been around 14 days still my bike isn’t ready plus they called me 2 days before on 10 of march but when i inspected and go through my bike still there were problems coming on way i’ve told that 100 times about that problem on bike use to give jacks when starting and stopping. I request higher authorities to please go through it and service in just unsatisfactory 0 rating. Please change the rude employees in that workshop....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

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