KTM Sportmotorcycle Complaints & Reviews

Dear Sir/Mam,
I made an order of Part No : LPA00004 for KTM DUKE 390 on 1week of Aug-2020, until today (End of OCt-2020), i have no info about my order status. They are not reachable in any mode.
Every time they used to excuse that no parts are stock in Factory . So kindly visit Near KTM Showroom and bring parts.
Kindly doo the needfull as soon as possible.

Thank You,
Yours Faithfully
EMAIL: [protected]@gmail.com

I need KTM rc 200 Rear break Cylinder.
Multiple times ask to showroom but no response. Spaire not available.

How van use this without rear break . Only front break working.

I heard engine noise in my bike.
I gone and asked to ktm service center about that noise.
I asked two ktm service centers in Coimbatore, they are said different answers. it's not convenient to me. It's very worst.
Finally ktm warranty admin called and told to handover with service centre.
I have wait 15 days and till my bike was not serviced.they are till said the spares are arrived. Till they are tell different reasons.

Kindly please improve your customer satisfaction.
Here after I'm not suggest and consult to ktm service.

I buy ktm rc 125 but by the time of buy there was part broken.. They told me they will fix it free of cost but now they are refuse

Hello, I purchased my 2nd brand new KTM bike from my local dealer. The bike was not operating correct from new. After bringing it to two different KTM dealers and KTM technicians, and would like to point out that the service department of Manchester honda/KTM of Manchester CT was utterly despicable to deal with and after wasting my summer of two months of riding and working with your KTM tech. Suport of California, told my brother the problem and not tech suport. They gave us the bike back still broken and said to by a new computer for another $1000 dollars. Not fair after loosing an entire summer of riding and after paying $9500 for a bike that is labeled race ready?
There is much more to this unfortunate debacle I am in with my new KTM bike as it has also been at the place I purchased the bike, in hopes they would resolve the problem all the while dealing with the KTM tech suport in California.
As a hard working paying costumer I am reaching out in hopes that someone from your company will be able to help me get to the bottom of this issue with my new motorcycle.
My phone number is[protected]

Thanks again!
Chad Hedges

I had booked a duke 250 on 30th may 2020.. Till now i didt get the delivery.. I had make a call to the dealer regarding this.. But they are not picking up... And on some times they pick it up and saying will on next week like.. That!!!
Whenever i make a call.. They response are very bad!! They are showing very irresponsible behaviour to the customer!!

Maine. 31/8/2020 ko agra ktm show room se rc125cc bick cash mai kharidi.. Thi mai shikohabad mai
Yahi gar bick laya osmai oil problom
Bo bhi injan se... Maine bick chang ki bola but onhone repair ki bick fir bhi osmai oil lekeg problom h..

Muje chang kar ke dushri bick chahiyeee... Kiyu ki yee esi problom h jo hamesha rahegi.. Or mai etne pese kharch karne ke baad esi bick used karu maire liye badi pareshani ki baat h.. Mujee dushri bick dilbane ki kripa kare

I purchased my ktm duke 250 bike on 28 th may 2018. Rc no bro1dv6726. On 13.11.2019 went for third service at ktm service centre at rupuspur, bailey road, patna, bihar that is paid service. Some parts of my bike such as chain set, turning indicator, horn, headlamp was not working. I requested for replacement of parts. They said it i will be available within week. Till date it is not available we tried calling always got answer that parts are still coming. Moreover, i think these parts were under warranty still they asked for money which i was ready to pay as unware of warranty. Waited almost four month and lockdown happened. My warranty expired on 28.05.2020. Still called them, again same answer we are getting. Parts are not available. Even for servicing they are saying come after few days. For your neccessary action. Please don't make fool out of customers if they are unaware.

Hi,

I purchased a new bike from bhiwani (Haryana) on[protected] and i received all documents on[protected]. But unfortunately lockdown in whole india and on[protected] was national curfuee so thats why i was unable to submit the document in rto and my rc is still pending. So please help to sort out this.

I am trying to buy duke 390 bs6 in delhi. However, all the dealers in west delhi are saying that the bike is no longer coming with metz tires but its available with mrf only that too with the same price of metz. I cannot understand how this could be possible keeping in mind that there is a huge price difference in mrf tiers and mrf. Can you please have someone call me and explain?

To whomsoever it may concern,

We have purchased a bike ktm Rc200 From SIXTH GEAR 20 Anmol Spaces main khajrana Road, near anand bajar Indore 452001 (M.P.) india as on[protected]. They offered me to have a choice number as vehicle registration number. We had applied for our choice no. And paid rs 2500 for the same.

Subsequently, they alloted a random registration number, which has not been ordered by me. This looks to be a falsified commitment and may even lead to fraudulent practice.

Please resolve the query & do the needful.
Also find attached herewith paid receipt of choice no.

Hello, currently i am riding a rc 200 bs4 model. My bike is 3years old, ridden approximately 13000 kms. Well maintained having smooth performance throughout.

I am facing a strange issue with my bike, when i take out the bike from the garage for a ride it is smooth in the beginning like for 15-20mins, but after that, the bike smoothness slowly diminishes and it really becomes difficult to accelerate, the vibrations increases significantly. It feels i have to accelerate more to obtain the desired speed. The more i ride the more resistance in acceleration. If i switch off the bike and ride it after half an hour, my bike is smooth again but for like 15mins, after that i feel the same problem. I have changed my engine oil. Motul 7100 100% synthetic nd also changed the clutch plates. I am still having this issue. Please help

Dear ktm india,

I own duke 250 (Model2017), i recently noticed rusting and a hole on the left side of the rear chassis. It clearly shows that it is a manufacturing defect (Poor build quality). It’s a bad sign for such a huge motorsport company.
Looking forward for quick response and replacement of the chassis as it may breakdown at any moment.

Owner - ashit behera
Model - duke 200 (Od 33 n 0167)
I regret to inform you that the after sales service provided at one of your showrooms in angul, odisha is really poor. Thus
Kind of negligence is not expected from ktm at all. The staffs are not cooperating at all. This is beyond tolerance. Really
Not expected from ktm. I currently own a duke 200 and the servicing of my motorcycle was really below par and didn't
Meet my expectations. Please look into the matter and do the needful at the earliest. And i request you to take necessary
Action for avoiding any such future negligence.

I am a owner of ktm duke 390 i am getting the issue of ground clearance of the bike the bike is hitting on the speed breakers all the time and getting hit on bend pipe of exhaust so i want to solved the problem as soon as possible

I have booked a vehicle (Duke 200 bs6)
Before 5 months (March 2020). Still now i didn't get my vehicle. Its seems very irresponsible. Iam very dissapointed with your service.

Dear Sir/Madam,
I have bought a Husqvarna 250 Svartpilen on 8 July 2020, which is yet to be delivered. Regarding my purchase I have following complaints and want your explanation regarding the same:
1. As handling charges are illegal and cannot be charged in addition to ex showroom price as it includes all transportation charges also. Relevant explanation and judgments are as below :
• https://www.rushlane.com/consumer-court-fines-maruti-handling-charges[protected]...⇄
• https://www.rushlane.com/handling-charges-are-illegal-india[protected].html
• https://indiankanoon.org/doc/14247221/ (relevant Judgment)
•
•
•
• https://www.motorbeam.com/kerala-rto-suspends-dealerships-that-levied-handling-c...⇄

2. Regarding free helmet. All other dealers are providing free helmet on purchase of new vehicle. Relevant explanation is as below :
• “According to Section 138 (4) (F) of the Central Motor Vehicles Rules, at the time of purchase of the two-wheeler, the manufacturer of the two-wheeler shall supply protective headgear conforming to specifications prescribed by the Bureau of Indian Standards under the Bureau of Indian Standards Act, 1986.”
• https://www.thehindu.com/news/cities/Coimbatore/demand-a-helmet-while-buying-two...⇄
Please explain the same. Thank you

Dear concern,

This is to bring to your notice that i had booked a ktm duke 200 bike from goregaon west, sv road showroom. I have attached all the required documents for your reference.

The booking was done 11th march'20 with a token amount of rs.1000/- & the full balance payment was done on 17th march'20

Due to the covid'19 pandemic the delivery was kept on hold by the showroom authority & i...

I bought my bike on Feb 17 2020.my registration was completed in march itself.till I didnt get my number plate. I have been asking them for my number plate from 3 months. there are not taking it seriously.they are saying that 'wait sir we didnt got ur number plates so far 'and they told me they will give some complementary things .even those are not given to me .the worst thing about KTM dealerships.I hope u will respond to me

I have submitted a complaint about engine exhaust sound there is some ticking sound in the bike its been 15days i have submitted a complaint but there is no action actually it's very irritating sound while riding the bike i have told the mekri circle ktm manager popular motors about the problem but he is telling me to change the new exhaust silencer but there was no problem when i gave my bike to the service but now they made the problem and i have been visited the popular motors mekri circle for more than 4 times but they are not solving the problem i need my bike to be in good condition and problem to be solved