KTM Sportmotorcycle Customer Care
KTM Sportmotorcycle GmbH
Customer satisfaction rating: 3%
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KTM Sportmotorcycle Customer Care

KTM Sportmotorcycle GmbH

Betriebsgebiet S├╝d, Stallhofnerstra├če 3, A-5230

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Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

KTM Sportmotorcycle related photos (21)

KTM Sportmotorcycle Complaints & Reviews

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Ktm India And Deewan Bajaj, Okhla — Faulty product and deficiency in service

I have a Ktm rc 390 which was purchased on 31 march 2015. In just 5 month there occured some problem in the rear brakes of the bike..I took my bike to "DEWAN AUTO" okhla, New delhi for 1st servicing and resolving the brake issue on 26th Sep 2015. I was told that there is fault in master cylinder of the rear brake and this part need to be replaced for which they have lodged a request to the company and will take 7 days to receive that part. They took my number and told me that they will give me a call. However, even after 15 days when I didnt hear anything from the service centre, I went...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Ktm India — Very poor dealer response [Resolved]

 sivakumar ravi
I bought a RC200 on January 2015 since that day I was facing problems, first one was with the side stand which got loose so I took it to near by ktm service center and asked them for a repair and they just tightened it and gave it back and the problem kept on repeating and I used to take it frequently to service center and they doesn't seem to look into the matter why it was getting loosen,
after few days I noticed oil leak from my engine side and I again took it to the service center and they asked me to keep the bike in the service center for 3 days, after 3 days I got the bike repaired...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Ktm (Btm, Bangalore) — Regarding the carelessness of staff and poor customer service

Staff people ought here are unresponsive.they are very rude to customers few times.and the service staff is crappy. Whenever we need to service our bikes or have some problem in bike, they don't solve it . instead they ask us to come over another day and this repeats several times. In case if v want to replace any part by ourselves, they won't even give the counter sale of parts. I'm really annoyed, disappointed and pissed off with these guys due to thier behavior with customers... So I kind request to take a keen action against them as many people have been fed up of this place....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Ktm India / Bajaj India — Rc 390 delivered without even doing PDI (Pre - Delivery Inspection)

 Eldho Alex
My name is eldho,

I had purchased an rc 390 from the ktm vytilla showroom in cochin, kerala yesterday (Oct 1st).
It was duly informed by me early in the morning that i would be coming to collect the bike. I have phone call records to prove it!!!

Upon arrival, a series of shocking events happened to unfold from 5:30 pm onwards : -

1.) the bike key was missing for some time
2.) the wrong insurance package policy was chosen
3.) the temporary registration papers dint arrive untill 7 - 30 pm
4.) the sales executive (Who is a complete)...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM — I am complaining about duke 390

I bought ktm duke 390 14 months ago. I have list of complaints regarding engine over heating. And smoke. I visited hundreds of times at ktm service centre in last two months. but nothing happened. Now i am thinking that I wasted my money. I am going to aware(as much as i can ) public that do not buy any product of ktm india. They say its well known for off roading. But the fact is its not good. Please mail me at asimpetkar@aol.com...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bajaj Ktm — Irresponsible and ineffective dealer

I had the misfortune of booking KTM duke from Sarvodaya Goregaon showroom. I was asked by the representative of KTM Goregaon - Sarvodaya, Mitra, in the 1st week of September that Duke 390 is available and will be delivered to me by 10th September max. I tried getting in touch with him on 7th September to confirm my booking and nobody answered the phone. Same was the case on 8th September. On 9th, i visited the showroom and met a guy called Joy who informed me that the bike is in the godown and he has no idea who has been asked to get the bike to the showroom. i asked him to speak with Mitra...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Ktm (Btm, Bangalore) — Oil leakage

 Chamaraj Chowdary
Its been only 7 months since i purchased RC 200 and have rode only about 3000 kms and am having oil leakage problem near the suspension(rear).. wem claimed for a free replacement they denied it.. They told me it wud cost Rs4500 for its replacement and my warranty claim would be denied and moreover it would take more than 3 months time to get a reply from the head office regarding the warranty claim..they tell that the main cause for the leakage is a cut in the rubber material near the suspension and the reason for that being dust and mud even though i clean the suspension area very regularly as...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Ktm India / Bajaj India — Goods Delivered Faulty

Attention Mr Amit Nandi, I recently bought ktm Duke 390 on 7 Aug 2015, from No.19, Achaiah Chetty Arcade, 1st Cross, Achaiah Chetty Layout, Rmv Extension, Sadashiva Nagar, Mekhri Circle, Bangalore - 560080, Near Mekhri Circle Junction. I am unhappy with the quality of a vehicle body its has been not Quality checked before the delivery their was a scratch in the body stickers where damage and bad quality engine due to which the engine was radiating too much heat the not bolt was missing reflector light was missing the it feels like they have given an old use bike their is no sign of brand new...
Complaint comments  Read comments Complaint category Products & Services

Ktm India / Bajaj India — Ktm rc125

 Vicky Rock Nrool Majumder
Why bajaj/ ktm will not launch rc 125 in india .Bajaj company owner is not going to launch this model bcoz of bajaj low model bike if ktm rc125 comes in india it will affect in sales of bajaj motor cycles specially bajaj 125 and 150 cc bikes
Bajaj bikes are poor and type bikes specially pulsar 150 and ns 200 . Bajaj is not launching ktm rc125 in india bcoz of its sefish ness. Other bike company should take the authority to sale ktm bikes in india then this bajaj will know .I wish that ktm breaks its partership with bajaj and join hand with any other bike company in india like hero tvs mahindra...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM — Service complaint

 Gowrav Yogi
I had left my new ktm rc390 for 1st service here in tumkur ktm, karnataka. I observed that bajaj service men are servicing ktm bikes. I am not satisfied with the service. Please contact the ktm manager and fix this problem. Many of my friends are worried about leaving the bikes for service....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Ktm India / Bajaj India — POOR SERVICE

Dear Consumer Complaints, I have purchased a KTM Duke 200, Now I am completely pissed off after a good purchase, there is a poor service from the service center what they have in Indiranagar ( Bangalore) even though I am having the warranty for bike for 2 years I have spend nearly 60000 for the service There is no point of service from the provider, Full of wrong commitments to sell out their spares even though its all in good working condition, No proper delivery time at the service collection, I just wanna to escalate this in the consumer complaints to take a action on their poor service which...
Complaint comments  Read comments [1]Complaint category Other

KTM — dont have product yet no refund

 Yogesh Honavarkar
Ktm does not have a lot of service centers nearby my area hence when my bike fell nd I broke the mirror nd brake paddle I had to go all the way to seawoods the rep there said lot of bikes were in queue hence will take a lot of time I paid him the money nd bought the mirror nd brake paddle however I forgot to carry the brake paddle nd it stayed in the service center I realised when I reached home I called the center the representative acknowledged the same nd asked me to pick it up from there that same night my father bought the brake paddle nd fixed the bike I called up the service center nd asked...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Ktm India / Bajaj India — Major flaws and safety lapses in duke 390

Attention Mr Amit Nandi,

I started my journey with KTM India 3 years ago when i bought the duke 200, all of the initial thrill and excitement was killed when i noticed an oil leak in less than 1500kms, while going to the work station a number of times i tried to convince your mechanics at the ghtakopar workstation in Mumbai that there is an oil leak, but they would just laugh it off and tell me to ride freely, since i am a technically inclined person and have been living with engines of all times be it Aircraft engines, or old bike engines such as the 1980 rd350 and the 1979 Honda...
Complaint comments  Read comments [4]Complaint category Motorcycles & Scooters

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