KTM Sportmotorcycle — bike not delivered even after full payment and no response after

I have booked ktm 390 duke of 31st jan 2020 and after the sanction of the loan the total amount was credited on 3rd march 2020. Then the sales man showed me the bike and told it will take around 7 days for the completion of all the paper work but later i came to know that they har sold the same to someone else then he gave me fake excused instead of telling directly about the bike that they have sold it. Then everyday i visited their showroom for the same and he continued with his fake excuses. Later i got irritated and demanded that i want my bike today and the sales man shouted at me and told me that he will not give me bike told me to do what i can. Then later after somedays he told me to come to their godown for the unloading of my bike, the godown was 20 kms from my house and i went their in a sunny day in the afternoon but their i came to know that my bike had not come so i had to return again listening to the fake excuses. Then he told that he will arange my bike from some other dealer but which he did not do atall so i myself had to contact the other dealer and they behaved very politely and said that they have my model and are willing to deliver but according to the bank guidelines i have to submit the bill from the same dealer from which i had issued the quotation so the other dealer agreed to this and told that they will give the bike to the dealer from which i had booked after the payment of the required amount from the dealer. But they did not transfer the amount to the other dealer even after so much and mentally harrassing me. But then the lockdown happend and then after calling the dealer no response from them. I also gave a complain against them in the official ktm website but still no response and the toll free number won't connect. My money is stuck with them and i need help and currently my mental state is not at all good due to these kind of people i need help.

Dealer-sampark bajaj
Bhubaneswar, odisha

My email - [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
KTM Sportmotorcycle customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    KTM Sportmotorcycle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    433
    Pending
    0
    Resolved
    57
    KTM Sportmotorcycle Phone
    +43 774 260 000
    KTM Sportmotorcycle Address
    Betriebsgebiet Süd, Stallhofnerstraße 3, A-5230, Mattighofen, Austria
    View all KTM Sportmotorcycle contact information