| Address: | 400064 | | Website: | www.ktm.com |
I have recently purchased new ktm duke 390 on 16th apr 2017 and it has coolant leakage issue from june 2017 and there is no trace of leakage to be found on the bike. Ktm dealer at goregaon, mumbai has identified the problem and on 1st of august they changed the water pump seal, engine head gasket, oil filter, engine packing, clutch cover packing, engine oil etc etc
After the change i took the delivery and faced the same problem again in the evening i dropped the bike to service center.
I believe that ktm duke 390 is a premium segment motorcycle and we as a consumer trust ktm and purchase the same. As now i am aware that the engine is opened for doing the job. I would request ktm that i would not accept the delivery of such kind of faulty engine and i request ktm to issue me a replacement engine (Brand new) or exchange the bike as it's still in warranty period. I am expecting a positive reply from ktm and i hope the ktm group does nt dissappoint me. Was this information helpful? | 
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