| Address: | Mumbai City, Maharashtra, 400061 |
2017 duke 390 i own. Just completed 2 years and the bike parts are like a toy!!! Almost 40% of the bike parts have been replaced due to poor quality. Plz note that bike has only covered 12k kms till now. And majority of the engine parts are replaced under warranty. I dont have issues with the replacement. I have issues with the future. Once the bike goes out of warranty i will habe to spend from my pocket. A two year old bike and most parts are replaced!!! Then whats the liabitlity of the bike. And its scary to ride on roads as anything can happen
Fed up of chasing the service team all they have to say is we have extended warranty so you can get the work done.
I have shared the list of parts that are changed since i have purchased the bike but there is no resolution. I have escalated matters on emails, phone calls shared deed back on ktm app too. But no resolution.
Below are the parts which are replaced till date just in 2 years.
Sr no. Date replaced parts
1 23.07.2017 rhs control switch
2 14.10.2017 headlamp unit
3 29.10.2017 lhs control switch
4 03.12.2017 speedometer wiring
5 03.12.2017 oil pressure switch
6 07.01.2018 lhs control switch
7 27.10.2018 front brake lever
8 30.12.2018 lhs control switch
9 15.03.2019 magnet cover
10 22.05.2019 led headlamp kit
11 12.08.2019 front fender
12 12.08.2019 tensioner engine
13 17.09.2019 waterpump kit
14 17.09.2019 oil & coolant
15 19.10.2019 rear shockups
16 19.10.2019 bushing valve purge
17 19.10.2019 footrest
18 09.11.2019 handle lock
19 23.11.2019 starter motor
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