[Resolved] KTM Sportmotorcycle — faulty bike as speed not achieving as claimed by the company
N
Nabarun_Sarkar
from Kolkata, West Bengal
Address:
Rajanikanta Sarani, Hakimpara, Darjeeling, West Bengal, 734001
My duke 390 2018 model chasis number md2jpjya7jc269738 and engine number 8-938*54555* doesn't go above 147kmph but the ktm company claims top speed of 165kmph of the duke 390. I visited the service center twice with the problem and they said they will query it with the company. I have a video for the proof of the speed claimed by my bike which doesn't go above 146kmph and it struggles to claim for speed as the rev limiters starts ticking red too soon. Please look into this matter and help me out of this situation. If there is a problem in the engine then i would like to change within the 2 years warranty period provided by the company.
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Jul 31, 2019
Complaint marked as Resolved
KTM Sportmotorcycle customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
KTM Sportmotorcycle Customer Care's response For effective resolution of the issues raised by you, kindly provide your details in link given below.
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