| Address: | KTM, Haldwani, Uttarakhand |
Worst management I have seen in my entire life, manager is totally unprofessional and below are some points that will share the problems that I faced while buying the bike and owning it for a year.
1. First of all they took longer time to deliver the around 3 months and before booking the bike they promised to deliver it within 15days.
2. Once they delivered the bike, for getting the bike registration in the RTO they took more that 3 months which created lot of problems for me, and after informing the KTM manager every time, he will make some excuse every time. Worst experience. And when the registration plates arrived, the manager asked me for extra charges for the bike registration number plates, which I never experienced from the other motor bike brands. And after handing me over the number plates, manager asked me to fix those plates on my bike by myself.
3. Now I met with an accident, so bike repairing is taking more than 2 months, they are saying that they don't have spare parts available and it will take more time to get those parts. I don't understand why the government allow such company to do sales in our country which cannot provide proper service.
It has been waste of time and money since I bought this bike.
I am not sure if anyone will read my concerns about KTM brand and dealers.
But these are my bad experience, and I have to live with my mistakes now, and the mistake was buying KTM Duke 390.
Worst support from KTM dealer and manager Was this information helpful? | 
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